Technical Sales Manager

Escape; Scotland; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading FMCG manufacturer in Scotland is seeking an experienced Technical Services Manager to oversee product safety, quality, and compliance. The role involves managing a Quality Management System, leading audits, and ensuring adherence to UK and EU regulations. Ideal candidates will have a solid technical management background in FMCG, strong understanding of BRCGS and HACCP, and effective people management skills. This position offers real ownership and influence within the company.

Qualifications

• Strong technical management background within FMCG manufacturing is required.
• Sound knowledge of BRCGS and HACCP is essential.
• Experience in leading audits and dealing with customers will be beneficial.
• Must be a confident people manager leading from the front.
• Practical and hands-on approach is necessary in a fast-paced environment.

Responsibilities

• Manage and improve the Quality Management System according to standards.
• Lead internal audits and prepare for external customer audits.
• Ensure compliance with UK and EU legislation.
• Own HACCP, risk assessments, and product safety controls.
• Manage specifications for raw materials, packaging, and finished products.
• Handle customer complaints and drive corrective actions.
• Lead, coach, and develop the technical team.
• Deliver product safety and quality training on-site.
• Work with production on quality improvements and new products.

Skills

Technical management background in FMCG manufacturing

Knowledge of BRCGS

Knowledge of HACCP

Experience leading audits

People management skills

Comfortable in fast-paced environment

Job description

Technical Services Manager - Fife

FMCG Manufacturing

Full time, on-site role

An established FMCG manufacturer is looking for an experienced Technical Services Manager to take full ownership of product safety, quality and technical compliance across the site. This is a senior role with year round responsibility, leading the technical function and acting as the main point of contact for customers, auditors and suppliers.

What you will be doing

• Managing and improving the Quality Management System in line with BRCGS, HACCP and relevant standards
• Leading internal audits and site readiness for external and customer audits
• Ensuring compliance with UK and EU legislation and customer codes of practice
• Owning HACCP, risk assessments and product safety controls
• Managing specifications for raw materials, packaging and finished products
• Handling customer complaints and driving corrective actions
• Leading, coaching and developing the technical team
• Delivering product safety and quality training across the site
• Working closely with production and NPD on quality improvements and new products

What we are looking for

• Strong technical management background within FMCG manufacturing
• Sound knowledge of BRCGS, HACCP and UK legislation
• Experience leading audits and dealing directly with customers
• Confident people manager who leads from the front
• Practical, hands on and comfortable in a fast paced environment

This is a key role for someone who wants real ownership and influence within an FMCG manufacturing business.