Technical Sales Administrator, Hull

Kingston Recruitment Ltd; Hull and East Yorkshire; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Onsite parking

Job summary

Kingston Recruitment Ltd on behalf of a well established manufacturing business is seeking a Sales Administrator to provide technical support within a busy customer-focused team.

The role involves interpreting customer specifications, preparing quotations and translating requirements into accurate sales orders, working with Sales, Production, Planning and Despatch to ensure orders move from quotation to delivery.

Qualifications

• Read and interpret customer specifications and technical drawings.
• Experience in sales order processing or technical administration.
• Excellent attention to detail and accuracy.
• Strong communication and customer service skills.
• Good IT skills and experience using ERP systems.
• Ability to manage multiple orders and deadlines.

Responsibilities

• Review and interpret customer specifications, drawings and technical requirements.
• Deal directly with customers regarding technical and order queries.
• Liaise closely with Production, Planning, Sales and Despatch teams.
• Monitor order progress and provide customers with timely updates.
• Maintain accurate customer and order records using internal ERP systems.

Skills

Technical understanding

Customer service

Communication

Attention to detail

Tools

ERP systems

Job description

We are working on behalf of a well established manufacturing business to recruit a Sales Administrator to provide technical support within a busy customer-focused team. The successful candidate will use their technical understanding to interpret customer specifications, prepare quotations and translate requirements into accurate sales orders. Working closely with customers, Sales, Production, Planning and Despatch, you will play a key role in ensuring orders are processed accurately and efficiently from quotation through to delivery.

Key Responsibilities

• Review and interpret customer specifications, drawings and technical requirements.
• Deal directly with customers regarding technical and order queries.
• Liaise closely with Production, Planning, Sales and Despatch teams.
• Monitor order progress and provide customers with timely updates.
• Maintain accurate customer and order records using internal ERP systems.

The Candidate

A previous knowledge of the caravan or modular industries, doors or glazing products is essential.

The ability to read and interpret technical drawings and customer specifications.

Previous experience in sales order processing, technical administration or a similar customer-facing role.

Excellent attention to detail and a high level of accuracy.

Strong communication and customer service skills.

Good IT skills and experience using ERP systems.

The ability to manage multiple orders and deadlines effectively.

A proactive, organised and methodical approach to your work.

The ability to work collaboratively across different teams and departments.

On Offer

Competitive salary dependent on experience.

Full-time, permanent position working four days per week.

Opportunity to join an established and successful manufacturing business.

Varied role combining technical knowledge, customer service and sales administration.

Onsite parking.