Technical Quality Manager

Curtis Packaging; Merstham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading carton manufacturer in Merstham seeks a Technical Quality Manager to ensure product quality and regulatory compliance. This role demands strong leadership capabilities and experience in quality systems management within a manufacturing environment. You will lead the quality team, conduct product inspections, and manage quality documentation. The position offers a platform to drive meaningful improvements while working with customers and suppliers. Join a company that values innovation and accountability in a supportive environment.

Benefits

Influence on quality strategy

Opportunity to lead a QHSE team

Supportive environment encouraging growth

Qualifications

• Experience in quality systems management and process improvement.
• Background in a fast-paced, product-based manufacturing setting.
• Experience managing audits and customer/supplier quality issues.

Responsibilities

• Lead the QHSE team and manage performance reviews.
• Conduct final product inspections to AQL standards.
• Drive continuous improvement initiatives through data analysis.

Skills

Quality systems management

Process improvement

Strong analytical skills

Project management

Attention to detail

Communication skills

Advanced Microsoft Excel

Tools

ISO9001

PS9000

Q-Pulse

Job description

What you’ll be doing

Join a Creative, Fast-Paced Print & Packaging Team

Curtis Packaging is an award-winning carton manufacturer, specialising in creating premium, sustainable packaging that stands out. With over 80 years of experience and a strong focus on the beauty and personal care sectors, we work with some of the most iconic brands to create packaging that makes an impact. Based in Redhill, Surrey, we’re FSC® certified, B Corp™ accredited, and offer expert capabilities in finishes like embossing, foiling, and composite printing. Driven by innovation, quality, and a commitment to sustainability, our expert team bring our customers packaging visions to life with precision, creativity and care.

What you’ll be doing:

As Technical Quality Manager, you’ll play a critical leadership role in ensuring product quality, regulatory compliance and continuous improvement across the site. Reporting directly to the Site Director, you’ll lead the QHSE function while working closely with cross-functional teams to support safe, compliant and efficient operations.

• Leading and managing the Quality, Health & Safety and Environmental (QHSE) team, including performance reviews, training plans and objective setting.
• Ensuring internal non-conformances are recorded, investigated and resolved using robust root cause analysis and corrective actions.
• Conducting and overseeing final product inspections to AQL standards and customer specifications.
• Issuing and maintaining technical specifications and quality documentation for customers.
• Collecting, analysing and reporting quality performance data to senior management.
• Managing quality control samples, documentation and traceability.
• Overseeing integrated management systems, including ISO9001 and PS9000, and maintaining certification compliance.
• Managing audits, document control, and system updates (including Q-Pulse).
• Driving continuous improvement initiatives through data analysis and process optimisation.

Acting as the primary quality interface with customers and suppliers, managing complaints, quality releases, and supplier performance reviews

What We’re Looking For:

We’re seeking a technically strong quality professional with proven leadership capability in a manufacturing environment.

• Experience in quality systems management and process improvement.
• Background in a fast-paced, product-based manufacturing setting.
• Experience managing audits, non-conformances and customer/supplier quality issues.
• Strong analytical experience using spreadsheets and databases.
• Strong project management skills with the ability to meet demanding deadlines.
• Exceptional attention to detail and a methodical approach to quality control.
• Excellent written and verbal communication skills, with the ability to explain technical concepts at all levels.
• Advanced Microsoft Excel skills, including data analysis and reporting.
• Competent in Microsoft Word and PowerPoint for technical reporting and presentations.

Why Join Us?

If you have the skills, drive and experience to succeed in this vital role, we want to hear from you. You’ll join a business that values quality, safety, and continuous improvement at its core. This role offers:

• A senior level position with real influence on quality strategy and performance.
• The opportunity to lead and develop a dedicated QHSE team.
• Exposure to customers, suppliers and certification bodies at a technical level.
• A platform to drive meaningful improvements across systems & processes

A supportive environment that encourages innovation, accountability and growth.