Technical Project Coordinator

The British Museum; Camden Town; On-site; GBP 35,000 - 50,000; Full time

Job summary

A major UK museum is seeking an experienced Technical Project Coordinator to support its Information Services team. This role involves creating documentation for security operations, IT infrastructure, and vendor agreements, along with collaborating with the Cyber Security Team. Candidates should possess a degree (or equivalent) and prior experience in an IT professional environment. Benefits include generous annual leave, pension scheme membership, and extensive training opportunities.

Benefits

Generous annual leave allowance

Membership of civil service pension scheme

Free entry to various museums

Participation in Museum activities

Interest-free loans for travel and bike

Training and development opportunities

Employee Assistance Programme

Subsidised staff canteen

Qualifications

• Degree or equivalent experience required.
• Experience documenting IT processes essential.
• Prior experience in a professional IT environment necessary.
• Strong interpersonal and communication skills needed.

Responsibilities

• Create documentation for security operations with Technical Services teams.
• Document IT infrastructure, processes, and procedures.
• Outline security requirements and responsibilities in vendor agreements.
• Collaborate with the Cyber Security Team.

Skills

Stakeholder management

Process documentation

Analytical mindset

Interpersonal skills

Communication skills

Education

Degree or equivalent experience

Job description

This is a fantastic opportunity for an experienced and passionate Technical Project Coordinator to join the British Museum's Information Services team. The British Museum is proud to be one of the world's most visited museums. In 2024, its home in Camden received 6.5 million visitors, more than any other museum in the UK. Against this backdrop, the British Museum is now undergoing an extraordinary transformation, including with its technical development with many older legacy systems currently being updated with new technologies. You will support the Information Services Programme and Delivery team by planning and documenting technical procedures, policies and more across the Information Services department.

Key Responsibilities

• Create a wide range of documentation with the Technical Services teams to manage security operations.
• Create process and system documentation that contains detailed information about the Museum's IT infrastructure, processes and procedures.
• Document agreements with third‑party vendors that outline security requirements and responsibilities.
• Work closely with the Cyber Security Team in the Information Services department.

Qualifications

• Degree or equivalent experience.
• Previous experience documenting IT processes.
• Previous experience working in a professional IT environment with experience in process documentation and delivering written reports.
• Experience of stakeholder management and facilitating workshops.
• Interpersonal, numeracy, literacy and communication skills; highly organised with an analytical mindset.

Benefits

• Generous annual leave allowance of 25 days (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays.
• Membership of the civil service pension scheme, with very generous contributions.
• Free entry to a wide range of museums and exhibitions all over the world.
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind‑the‑scenes opportunities.
• Interest‑free travel, bicycle and rental deposit loans.
• Wide range of training and professional and personal development opportunities.
• Employee Assistance Programme.
• Subsidised staff canteen and discounts on gift shop purchases.