Technical Program Manager

Adecco; England; On-site; GBP 70,000 - 110,000; Full time

Job summary

Ace Tech is seeking an experienced Technical Program Manager to join a high-performing legal technology and information governance function in the United Kingdom. You will partner with legal, product, operations, data, and engineering to drive strategic programmes, optimise processes, and deliver scalable solutions.

You will combine project delivery expertise with hands-on technical capabilities, leading end-to-end programmes, managing milestones, and providing clear status updates to

Qualifications

• Bachelor's degree or equivalent experience.
• Strong SQL skills and hands-on analytical ability.
• Experience with cross-functional collaboration and stakeholder management.
• Background in legal operations, information governance, or regulated environments is a plus.

Responsibilities

• Develop and execute strategic programme roadmaps with cross-functional teams.
• Identify opportunities for process and tooling improvements; manage milestones.
• Build reporting frameworks, dashboards, and KPIs to track performance.
• Lead intake processes, prioritisation, and stakeholder communications.

Skills

SQL

Stakeholder management

Communication skills

Education

Bachelor's degree

Job description

We are seeking an experienced Technical Program Manager to join a high-performing legal technology and information governance function. This role sits at the intersection of program management, technology, data, and operations, supporting complex regulatory, governance, and litigation-related initiatives.

The successful candidate will combine strong project delivery expertise with hands-on technical capabilities, partnering with legal, product, operations, data, and engineering stakeholders to drive strategic programmes, optimise processes, and deliver scalable solutions.

Key Responsibilities

Programme Strategy & Roadmap

• Partner with cross-functional teams to develop and execute strategic plans and programme roadmaps.
• Identify opportunities for process, tooling, and operational improvement.
• Assess emerging technology and AI trends to support future initiatives.
• Provide insights into adjacent projects and programmes to ensure alignment and efficiency.
• Manage end-to-end programme plans, ensuring successful delivery of key initiatives.
• Lead intake and prioritisation processes whilst tracking milestones and dependencies.
• Coordinate cross-functional teams and remove blockers proactively.
• Manage competing priorities and critical deadlines across multiple workstreams.
• Provide clear status reporting and stakeholder communications.

Process & Technical Improvement

• Develop and implement scalable workflows, policies, playbooks, and operational frameworks.
• Perform technical analysis, including writing and executing SQL queries.
• Support the enhancement and lifecycle management of internal tools and applications.
• Collaborate with subject matter experts to define and document methodologies and best practices.

Reporting & Insights

• Build reporting frameworks, dashboards, and performance metrics.
• Analyse programme performance and identify opportunities for continuous improvement.
• Measure operational effectiveness through KPIs and evaluation frameworks.

Required Experience

• Bachelor's degree or equivalent experience.
• Technical Programme Management or Project Management experience.
• Experience supporting eDiscovery, Information Governance, Legal Operations, or similarly regulated environments.
• Proven ability to manage large-scale cross-functional programmes and intake processes.
• Strong SQL skills with the ability to perform hands-on analysis.
• Experience managing tooling, systems, and development lifecycles.
• Strong stakeholder management and communication skills.
• Experience creating metrics, dashboards, and reporting frameworks.
• Ability to thrive in a fast-paced, evolving environment.

Preferred Experience

• Experience partnering with Data Science or AI teams.
• Professional Services or Consulting background.
• PMP certification.
• Experience working within a technology-focused organisation.
• Experience with enterprise project management platforms.

Ideal Candidate

You are a highly organised Technical Program Manager who enjoys solving complex operational challenges, building scalable processes, and partnering with diverse stakeholders. You are equally comfortable managing strategic roadmaps and rolling up your sleeves to perform technical analysis, creating lasting solutions that improve efficiency and business outcomes.