Technical Product Support Engineer

Redline Group Ltd; Newport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading producer of automation and control software in the Isle of Wight is seeking a Technical Product Support Engineer. This role involves providing technical guidance, supporting the sales team, and liaising with customers and software developers. Ideal candidates will have experience in software development or sales, along with strong technical and commercial acumen. This is a permanent full-time position based on site at the Isle of Wight.

Benefits

Grow experience within a growing organisation

Permanent full-time position

Qualifications

• Experience in software development, software products, or software sales essential.
• Technical acumen in software development or related products.
• Commercial acumen to liaise with internal teams and external customers.
• Previous experience within a sales or commercial function ideal.

Responsibilities

• Provide technical guidance, support, and product knowledge to the internal sales team.
• Liaise with sales and software development teams, capturing customer requirements.
• Act as a technical liaison, offering guidance on product solutions.

Skills

Experience in software development

Technical acumen in software products

Commercial acumen

Sales or commercial function experience

Job description

Overview

An opportunity for a Technical Product Support Engineer to join a leading producer of automation and control software products for industrial applications based at the Isle of Wight headquarters.

Responsibilities

• Provide technical guidance, support and product knowledge to the internal sales team.
• Liaise with sales and software development teams, capturing customer requirements.
• Act as a technical liaison, offering guidance on product solutions.

Qualifications

• Experience in software development, software products or software sales essential.
• Technical acumen in software development or related products.
• Commercial acumen to liaise with internal teams and external customers.
• Previous experience within a sales or commercial function ideal.

Benefits

• Grow experience within a growing organisation.
• Permanent full-time position based on site in the Isle of Wight.

For further information on the Technical Product Support Engineer job based on the Isle of Wight please contact Kyle Graveney.