Technical Product Manager – Digital Platforms

ME AND EM; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury fashion brand in London is seeking a Technical Product Manager to enhance their ecommerce platform. The role involves collaborating with engineering teams to drive technical solutions, improve performance, and manage analytics implementation. Ideal candidates will have a strong background in product management and software development. This full-time position offers a dynamic work environment with a focus on innovation and collaboration.

Benefits

33 days annual leave

Birthday off

Pension Scheme

Employee Assistance Programme (EAP)

Generous Staff Discount

Qualifications

• Strong understanding of software development workflows and modern engineering practices.
• Ability to translate business requirements into technical solutions.
• Experience resolving platform issues and implementing monitoring.

Responsibilities

• Own and prioritise a backlog of platform improvements.
• Lead delivery of projects like analytics tracking implementation.
• Collaborate with Engineering and Data to ensure solutions are robust.

Skills

Product management or technical delivery experience

Understanding of software development processes

Knowledge of analytics and tracking platforms

Experience with cross-functional teams

Excellent communication skills

Education

Degree in Computer Science, Engineering, or equivalent experience

Tools

GA4

CI/CD workflows

Tag managers and pixel integrations

Job description

Job Role: Technical Product Manager - Digital Platforms

Reporting to: Head of Digital Platforms

Location: Head Office, White City Place, West London

Contract type: Full Time, 37.5 hours per week

About Us:

ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S.

At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.

Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

About the Role:

We're looking for a Technical Product Manager to join our growing Digital Platforms team at ME+EM. This role is ideal for someone who thrives on solving technical challenges and collaborating closely with engineers to build, scale, and maintain the core systems that underpin our ecommerce experience. You'll be responsible for driving a stream of work focused on platform stability, performance, and data quality including areas such as analytics implementation, platform configuration, error resolution, internal tooling improvements, and integration support. You'll work cross- functionally to identify and prioritise opportunities, define requirements, and ensure delivery of solutions that are scalable, secure, and aligned with our business goals. This is a hands-on product role with deep involvement in technical delivery and architectural decision-making.

Responsibilities:

• Translate business requirements into clearly defined technical solutions and user stories.
• Own and prioritise a backlog of platform and operational improvements, support
• requests, and infrastructure enhancements.
• Lead delivery of projects such as: Improving analytics and tracking implementation
• Managing third-party platform configurations (e.g. shipping, payments, integrations)
• Resolving platform issues and implementing preventative monitoring
• Enhancing internal development workflows and build processes
• Collaborate with Engineering, QA, and Data to ensure solutions are technically sound, performant, and scalable.
• Contribute to discussions around platform architecture and infrastructure planning.
• Use data to inform prioritisation and to measure the impact of changes.
• Communicate clearly and proactively with stakeholders across the business.
• Experience working in a technical product management, platform product, or engineering-adjacent product role.
• Strong understanding of software development workflows and modern engineering practices.
• Familiarity with ecommerce architecture and third-party platform integrations.
• High-level knowledge of analytics, tracking, and data attribution tools and frameworks.
• Ability to work with engineers to explore technical options and understand architectural trade-offs.
• Excellent communication and stakeholder management skills.
• Comfortable managing a mix of planned project work and operational requests.

Skills:

• Experience in product management or technical delivery roles.
• Strong understanding of software development processes, CI/CD workflows, and modern tooling.
• High-level knowledge of analytics and tracking platforms (e.g. GA4, tag managers, pixel integrations).
• Proven experience turning complex requirements into actionable work.
• Skilled at working with cross-functional teams and translating between technical and business stakeholders.
• Comfortable using data to prioritise and evaluate outcomes.
• Excellent communication, organisation, and stakeholder management skills.
• Familiarity with headless or composable commerce platforms (e.g. Centra) is a plus.
• Degree in Computer Science, Engineering, or equivalent experience preferred.

Employee Benefits:

• 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
• A day off to celebrate your birthday.
• Pension Scheme
• Group Life Insurance
• Employee Assistance Programme (EAP)
• Length of Service Award
• Refer a Friend Scheme
• Staff uniform for retail employees
• Generous Staff and Friends and Family Discount
• Annual Volunteer Day
• Cycle to Work Scheme
• Tech Scheme
• Eye Care Vouchers
• Real Living Wage Employer
• Employee led committees
• Social events and biannual parties
• Enhanced maternity and paternity package after 2 years of service.

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.


Please email [email protected] should you require any adjustments needed to take part in this recruitment process.



Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.