Technical Operator

HEINEKEN UK Supply Chain; Hereford; On-site; GBP 37,000 - 46,000; Full time

Benefits offered by this job

Annual bonus

Pension plan

Annual leave (253 hours)

Life assurance

Free beverages

Retail discounts

Wellbeing support

Career development

Colleague Networks

Job summary

HEINEKEN UK Supply Chain is seeking a Technical Operator for our Hereford packaging line. You’ll ensure smooth high-speed canning and bottling operations, perform quality checks, and manage stock using SAP.

The role emphasizes safety, reliability, and continuous improvement in a fast-paced FMCG environment. Join a team focused on TPM practices and zero-accident culture, with opportunities to develop within a market-leading beer and cider business.

Qualifications

• Experience in a production facility or automated manufacturing environment.
• Operating, cleaning and maintaining equipment in a fast-paced setting.
• Familiar with SAP or ERP systems for stock management.
• Knowledge of TPM principles and process improvements.

Responsibilities

• Ensure high-speed packaging machinery runs safely and efficiently.
• Perform quality checks and take corrective actions when needed.
• Manage stock levels using SAP and maintain accurate records.
• Identify root causes of problems and implement countermeasures.
• Support a culture of zero accidents through cleanliness and reliability.
• Deliver First Time Right on quality and processes.
• Drive continuous improvement within TPM initiatives.

Skills

Production environment experience

Machinery operation

SAP/ERP inventory

TPM principles

Tools

SAP

Job description

Function: Supply Chain – Packaging

Location: Hereford

Salary: £32,099 per annum with shift allowance £9,299 & benefits listed below!

Contract: Permanent

Shift pattern: Panama

Closing Date: 6th October 2026

Please note: We may close vacancies early where we receive a high number of applications, so don’t delay!

Who we are

As the UK’s leading beer, cider and pub business, we’re home to some of the world’s best-loved beers and ciders, and a leading player in the international drinks industry. We're proud to be a certified Great Place to Work®, as well as being recognised as one of the UK's Best Workplaces in Manufacturing, Production & Transportation™. We're the name behind a host of brilliant brands, from Inch’s to Birra Moretti and many more. And with around 2,400 pubs to our name in the UK, our Star Pubs business is all about putting pubs at the centre of community life. But we’re more than just great beers and ciders – we’re a place where passion meets purpose, careers are crafted as carefully as our brews, and enjoyment of life is part of the job.

About the role

As the Technical Operator, you’ll approach the canning line with a lean mindset and positive attitude. We need motivated self-starters who will be proactive in taking ownership of their area. Your core responsibilities include:

• Ensuring the running of our high-speed packaging machinery efficiently, effectively & safely.
• Performing quality checks & taking swift corrective actions.
• Managing stock levels accruately with use of SAP.
• Use of process knowledge to identify root causes of problems and prevent recurrence.
• Actively contribute to our Zero Accident Culture by delivering high standards of cleanliness and reliability on our production plant.
• Deliver FTR (First Time Right) on quality and process.
• Help drive continuous improvement through our Total Productive Management (TPM) programme.

About the team

Helping millions of consumers enjoy our beers and ciders is a real team effort. As a Supply Chain colleague, you’ll be part of the biggest function in HEINEKEN UK! From barley to bar, our Supply Chain produces high-quality beers and ciders, prioritising safety, sustainability and innovation to keep our operations running smoothly. You’ll be based within the broader packaging team, focused on keeping our bottling, canning and other lines running smoothly and efficiently. Your role includes ensuring machinery is reliable, well-maintained and safe, while also anticipating future needs and driving fresh, innovative improvements to increase the site’s overall output.

Who we’re looking for

We’re seeking an individual familiarised with working in a production facility or an automated manufacturing environment.

As well as the above, the ideal candidate will have:

• Exposure to Machinery within an FMCG environment.
• Previous experience in operating, cleaning and maintaining equipment in a fast paced environment.
• Use of SAP or ERP softwares for inventory management.
• Familiarity of TPM principles and implementing or introducing process improvements.

If you want to grow and develop your skills, gain hands-on experience with a wide range of technologies and sharpen your problem-solving abilities, we want to hear from you!

Why join us?

We're all about brewing the Joy of True Togetherness, and that starts with our people. We believe in bringing everyone together, making sure you feel supported, valued, and included from day one – because every one of our colleagues has a role to play in shaping the future of beer, cider, pubs and beyond. It’s a brilliant time to join us. We’re pioneering in low and no alcohol products, continuing to wow the world with creative marketing campaigns, investing into pubs and brewing a better world for people and the planet.

We're a place where you can build a meaningful career, with plenty of opportunities for continuous learning and development. For those just starting out or looking for a change, our apprenticeships let you earn valuable qualifications while you work. And for our managers and leaders, our LEAD talent programme provides the tools and guidance to inspire drive long-term success.

This is your chance to step up, raise the bar and brew a great career.

Check out the hashtag #LifeAtHEINEKENUK on LinkedIn to hear directly from our people.

Our benefits

Here’s a flavour of what we offer:

• Annual bonus
• Double-matched pension (up to 10%)
• Annual Leave equivalent to 253 hours & three listed public holidays (Christmas Day, Boxing Day, and New Year's Day)
• Life assurance (subject to policy terms)
• Free ciders and beers (including low and zero alcohol options)
• Retail discounts
• Wellbeing support, including Mental health champions, free Counselling, access to Colleague Networks.
• Comprehensive opportunities to develop
• Option to join our Colleague Networks to connect, share and build inclusion

…and much more!

Please note: Rewards and benefits can vary from role to role. Some benefits are taxable and may be based on employee contributions. We’re happy to discuss further throughout the application process.