Technical Operations Director

ASTUTE Technical Recruitment Ltd; United Kingdom; On-site; GBP 76,000 - 90,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Operations Director in the UK. This role involves managing operational departments and ensuring customer satisfaction. The ideal candidate will have over 5 years of experience in operational leadership and strong technical qualifications in Electrical/Electronic Engineering. Competitive salary offered, along with benefits like overtime and private healthcare.

Benefits

Competitive salary

Overtime

Company vehicle

Private healthcare

Pension

Excellent holiday entitlement

Qualifications

• 5+ years’ experience in an operational leadership or management role.
• Strong experience in construction-related environments and various market sectors.
• Proven experience managing teams and people at multiple levels.

Responsibilities

• Lead and manage the company’s operational departments.
• Build and maintain strong customer relationships.
• Support the Managing Director in business operations.

Skills

Operational leadership

Customer relationship management

Team management

Health & Safety knowledge

Technical expertise in Electrical/Electronic Engineering

Education

Technical qualifications in Electrical and/or Electronic Engineering

Job description

Astute’s Power team is partnering with a leading power protection solutions provider, known for its commitment to technical excellence and professional development, to recruit a Techncial Operations Director.

This strategically important Techncial Operations Director role comes with a competitive salary of up 90,000, overtime, company vehicle, private healthcare, pension, and excellent holiday entitlement.

If you’re a Technical Operations Director looking to work for an organisation that puts integrity, customer satisfaction, and people at the forefront of everything it does, then submit your CV to apply today.

Responsibilities and duties of the Tehcncial Operations Direcetor role

Reporting to the Managing Director, you will:

• Lead and manage the company’s operational departments, including Field Service, Technical Support, and Project Management.
• Provide strong leadership—guiding, coaching, and motivating all operational staff to perform to the highest possible standards.
• Support the Managing Director in day-to-day business operations and contribute to the strategic direction of the company.
• Take ownership of significant customer orders, including planning, coordinating, attending site meetings, and delivering projects to a high commercial and technical standard.
• Build and maintain strong customer relationships, ensuring 100% customer satisfaction across all operational activities.
• Accurately complete all company and customer paperwork and administration.
• Work closely with the Compliance Manager to drive Health & Safety and Quality standards, certifications, and continuous improvement across the business.

Professional qualifications

We are looking for someone with the following:

• 5+ years’ experience in an operational leadership or management role (technical, service or project management).
• Strong experience working with customers in construction-related environments and various market sectors
• Technical qualifications in Electrical and/or Electronic Engineering
• Proven experience managing teams and people at multiple level.
• Strong understanding of Health & Safety and Quality principles.

Personal skills

The Technical Operations Direcotr role would suit someone who is:

• Highly people-focused, with strong communication skills.
• Commercially aware and able to recognise opportunities.
• A confident leader who can challenge behaviours that fall short of expectation
• Honest, reliable, and able to work with integrity.
• A strong team player who shares knowledge and supports colleagues.

Employment Agency Statement

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government’s Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.