Technical Operations Associate

Greenhouse Software, Inc.; Cambridge; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Company pension scheme

Private Health Insurance

Life and Critical Illness Insurance

Team building events

Core hours 10am-4pm

Job summary

Cycle Pharma in Cambridge (UK) is seeking a driven Technical Operations professional to contribute to the product lifecycle management of Cycle’s commercial products. This is a full-time role in the Technical Operations team, hybrid with a minimum of three days in the office, and entails collaboration with vendors and internal stakeholders.

We welcome applications at Associate or Senior Associate level, offering a path to deepen technical knowledge, develop project execution skills, and

Qualifications

• Degree in Pharmaceutical or Life Science or equivalent.
• Experience in pharmaceutical manufacturing processes and knowledge of ICH guidelines.
• Ability to work proactively, autonomously and in a team.
• Strong analytical, organisational and problem-solving skills.
• Quality-focused with high attention to detail.

Responsibilities

• Support technical activities for commercial API and drug product manufacturing across the CMO network, including investigations, change controls, and CAPAs.
• Build and develop strong working relationships with new and existing third-party vendors.
• Support manufacturing improvement projects to meet Cycle’s timelines, costs, and milestones with effective vendor management.
• Provide cover for the Technical Team during absences.
• Collaborate on project planning and scoping for cost reduction and robustness improvements for commercial manufacturing.
• Maintain knowledge of relevant guidance (ICH and US-FDA focus).
• Execute tasks relating to commercial products following SOPs and suggest process improvements.
• Contribute to data trending, risk assessments, deviation investigations and change controls.
• Participate in projects, discussions and team meetings to share knowledge and ideas.

Skills

Pharma/Life Science degree

Autonomous working

Analytical skills

Organisational skills

Problem-solving

Education

Pharmaceutical or Life Science degree

Job description

Position Summary:

This is a full-time position in the Technical Operations team within the Operations and Regulatory department, working in our Cambridge office on a hybrid basis (minimum 3 days in the office).

We’re recruiting for a driven professional to contribute to the product lifecycle management of Cycle’s commercial products. In this key Technical Operations role, you’ll apply your technical expertise and analytical mindset while continuing to learn and grow. You’ll help drive high-quality project execution and technical processes through effective collaboration with both vendors and internal stakeholders.

Working alongside talented cross-functional teams, you’ll broaden your internal network and play an essential role in shaping and delivering our product lifecycle management strategy. We’re open to applications from both an Associate and Senior Associate levels. So, if you’re eager to develop your career, apply your transferable skills while deepening your technical knowledge in meaningful ways and make a real impact on our growth and on the patients we support, we’d love to hear from you.

Our Company

At Cycle Pharma, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen.

Our core focus areas include rare metabolic, immunological, and neurological genetic conditions, where we improve existing drugs, repurpose them for new uses, and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice. Headquartered in Cambridge, UK, with a significant US presence, Cycle has scaled rapidly and was named one of the UK’s fastest-growing private companies by The Sunday Times (Sunday Times 100 2024 & Sunday Times 100 Tech 2025).

If you want to know more about what we do then, why not check out our website below and look at some of our patient stories: Patient Stories - Cycle Pharma

What you’ll be doing in this role:

• Support technical activities for commercial API and drug product manufacturing across our CMO network, including investigations, change controls, and CAPAs.
• Build and develop strong working relationships with new and existing third-party vendors.
• Support manufacturing improvement projects to meet Cycle’s timelines, costs, and milestones while ensuring effective vendor management.
• Provide cover for the Technical Team during absences.
• Collaborate on project planning and project scoping for cost reduction and robustness improvement activities for commercial manufacturing.
• Maintain knowledge of relevant guidance (in particular US-FDA focused)
• Execute assigned tasks relating to commercial products, following SOPs / guidelines and making suggestions for improvement on processes.
• Contribute to; data trending, risk assessments, deviation investigations and change controls.
• Participate in projects, discussions and team meetings to improve knowledge and contribute new ideas.

The following skills and experience will be important in helping to set you up to succeed in this role:

• Scientific or Engineering Degree or equivalent experience within the Pharmaceutical or Life Science industry.
• Proven practical experience within the pharmaceutical industry including at least one of the following manufacturing processes: Tablet compression, Wet or dry granulation, Coating, Encapsulation, Lyophilisation, Solution/suspension manufacturing.
• Knowledge and application of ICH guidelines.
• Ability to work in a proactive and autonomous manner, as well as being part of a team.
• Ability to create and maintain strong working relationships across the organisation and with external partners.
• Enthusiasm and personal initiative to solve problems, a self-starter with ability to work unsupervised.
• Strong analytical, organisational and problem-solving skills.
• Quality focused and high attention to detail.

Desirable skills that would support in this role but by no means essential:

• Analytical QC method development and/or validation
• Lean Six Sigma Methodologies
• Quality by Design
• Data Trending and associated statistical knowledge

What can we offer to you:

In addition to being part of a great team and doing things that will make a real difference to patients’ lives, you will enjoy all the benefits that brings:

• Competitive salary based on experience
• A collaborative high performing work environment
• Performance based bonus
• Opportunity to join a fast growing and ambitious business
• Company pension scheme
• 100% employer paid membership for Private Health Insurance
• Life and Critical Illness Insurance
• Regular team building events and an agile working environment
• Core working hours of 10am - 4pm

Diversity and Inclusion statement:

At Cycle Pharmaceuticals, we are committed to creating an inclusive, respectful, positive and diverse workplace. We do not discriminate on the basis of race, colour, religion, gender, age, disability, or any other protected characteristic. We actively support and embrace diversity, and we are working to build a team that reflects a wide range of backgrounds and perspectives.

We value your unique contributions and encourage you to join us in shaping a more inclusive future. If you require any reasonable adjustments - whether during the application process or in the workplace - we will be happy to support your needs. At Cycle, equality, inclusion, and respect are at the core of everything we do. We fully comply with all applicable employment laws, including those related to non-discrimination, work authorization, and employment eligibility verification.