Technical Officer

Colchester Borough Council; Ivy Chimneys; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

LGPS pension scheme

28 days annual leave

Perkbox discounts

Wellbeing perks

Ongoing professional development

Flexible pay via Stream

Reimbursement of professional members

Job summary

Epping Forest District Council is looking for a Technical Officer to join Housing and Property Services. The role involves managing technical enquiries and overseeing housing-related issues. The position offers a hybrid working arrangement, combining office time at Civic Offices and remote work.

Ideal candidates should possess a good education, particularly in English and Mathematics, along with digital skills and experience in the Housing Sector. Join us to make a difference in your community!

Qualifications

• Good general education with GCSE English Language and Mathematics or equivalent experience.
• Proficiency in the Microsoft Suite at an intermediate level.
• Experience using a Housing Management database is preferred.

Responsibilities

• Manage the central Property Assets email inbox.
• Handle technical enquiries regarding repair queries and upgrades.
• Raise and update official Civica Cx works orders for maintenance.

Skills

Good general education

GCSE English Language

GCSE Mathematics

Microsoft Suite (intermediate)

Housing Management database experience

Experience in Housing Sector

Knowledge of property construction

Knowledge of property compliance

Education

GCSE English Language

GCSE Mathematics

Tools

Civica Cx

Microsoft Suite

Job description

All jobs at Epping Forest District Council are shown below, these can be filtered using the search criteria below.

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Contractual hours 36

Basis Full time

Region Epping

Package LGPS pension scheme 28 days annual leave + bank holidays Perkbox discounts & wellbeing perks Hybrid working Ongoing professional development Flexible pay via Stream Reimbursement of professional membership

An opportunity has become available to join Housing and Property Services, as a Technical Officer. Working closely with your Team Manager, colleagues, property surveyors and Qualis Property Solutions, you will be the first point of contact for all Housing and Property enquiries received by phone and email.

Key Responsibilities

Manage and monitor the central Property Assets email inbox and deal with technical enquiries received over the phone with regards to repair queries, aids and adaptations, planned upgrades, planned programme works, capital works, decorating for the elderly, Party Wall Awards etc. The role includes a wide variety of other housing and property tasks including raising and updating official Civica Cx works orders for all ad hoc, capital, planned maintenance and property compliance works.

About You

We're looking for someone who has a good general education, GCSE English Language and GCSE Mathematics or equivalent work experience. Along with a good level of digital intelligence including, the Microsoft suite to an intermediate standard and experience using a Housing Management database. Ideally you will have experience of working within the Housing Sector with a working knowledge of property construction and property compliance requirements.

Working Arrangements

This role is offered on a hybrid basis, with an initial expectation of attending 3-days per week in the Civic Offices.

Why Join Us?

Epping Forest District Council is a place of opportunity and it's a great time to join us - we're changing how we deliver our services ensuring we are a place that people are proud of and which delivers its priorities to high standards.

Epping Forest District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Civic Offices, 323 High Street,Epping, CM16 4BZ