Technical Material Specialist in Huntingdon)

Ad Warrior Ltd; Huntingdon; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A supplier of high-quality materials is looking for a Technical Material Specialist to bridge the gap between customers and sales. The role involves responding to technical requests, providing support to sales teams, and preparing scientific reports. The ideal candidate will have a degree in Materials Science or Engineering, excellent communication skills, and the ability to work collaboratively. Benefits include healthcare, pension contributions, and more.

Benefits

Company Healthcare

Company pension (5% contribution)

Critial Illness cover

Life Assurance cover

22 days Annual Leave

Free car parking

Social events

Qualifications

• Degree in a relevant discipline in Materials Science or Engineering.
• Ability to work on own initiative and as part of a team.
• Excellent written and spoken communication skills.

Responsibilities

• Respond to customer technical requests efficiently.
• Provide technical assistance to sales and service teams.
• Prepare scientific reports and proposals.

Skills

Materials Science

Interpersonal communication

Problem-solving mindset

Teamwork

Presentation skills

Spreadsheet skills

Education

Degree in Materials Science/Engineering or Metallurgy

Job description

Technical Material Specialist

Location: Huntingdon - Hybrid pattern of working in place

Salary: Basic salary, dependent on experience

Vacancy Type: Permanent, Full Time

A supplier of high-quality metals and materials, the company specialises in the research and development sectors with a strong focus on science and industry. Their technical teams have worked on materials that have contributed to scientific breakthroughs in nuclear fusion, the fight against COVID-19, and have been used in probes that have travelled through space as far as Saturn.

Established in London in 1946, the company now supplies materials globally and holds offices in the UK, France, Germany, USA and China. Today, backed by the prestigious Private Equity firm Battery Ventures, the company is on an exciting trajectory with a strong mergers and acquisitions strategy and ambitious goals to achieve their growth targets.

The Role

As an integral member of a highly skilled and knowledgeable team, the Technical Materials Specialist serves as a crucial link between customers and the sales function, ensuring the delivery of exceptional technical expertise and support.

This role is pivotal in translating complex material science concepts into practical solutions that meet customer needs, while also supporting the commercial goals of the business.

The team's deep technical understanding ensures that the company product range remains current, relevant, and compliant with all applicable regulations. By combining scientific insight with commercial awareness, the Technical Materials Specialist contributes to the optimisation of product quality, sales performance, and overall profitability.

Key Responsibilities

• To respond to customers' specialist materials technical requests in an efficient and courteous manner.
• To process technical enquiries received by email or phone or via the live chat.
• To provide technical assistance to Account Managers and Sales & Service teams. This may include supporting individual customer visits, as well as direct customer contact either face-to-face or over the phone.
• To provide technical support to the Product and Operations teams as well as the wider business.
• To proactively identify and respond to potential sales, purchasing or marketing opportunities and regularly report progress of these activities to Management.
• To prepare scientific reports, manuscripts, proposals, and technical manuals and presentations.
• To develop and improve relationships between the company and existing or potential customers and suppliers.
• To provide technical training to internal departments as required.
• To conduct presentations during conferences or customer's visits.
• To keep up to date on materials science and technology whilst remaining agile to the needs of the material's market.

Skills and Qualifications

• Degree in Materials Science/Engineering or Metallurgy with a solid interdisciplinary foundation in Materials Science/Engineering.
• Develop and maintain relationships with clients, ensuring customer satisfaction and repeat business.
• Ability to teamwork, drive communication and collaboration, ability to work on own initiative, proactive approach.
• Develop influencing, negotiating and relationship building skills both internally and externally.
• Ability to generate creative solutions with a problem-solving mindset.
• Excellent written and spoken communication skills.
• Excellent presentation skills.
• Excellent spreadsheet skills, ability to extract data.
• Willingness to travel be away from the office on an infrequent/occasional basis.

Benefits

• Company Healthcare, Company pension (5% company contribution)
• Company Sick Pay
• Critical Illness cover and Life Assurance cover
• 22 days Annual Leave, rising to 25
• Plus, a range of employee benefits provided through their insurances provider (Details will be provided)
• Free car parking
• Free tea and coffee
• Social events during the year

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.