Technical Manager (Quality/ Environment)

Boughey Distribution; Nantwich; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading logistics provider in the UK seeks a Technical Manager to oversee quality management and compliance across multiple sites. You’ll drive customer trust and product integrity while managing the QMS and BRCGS certification. The ideal candidate is a calm and customer-focused pragmatist with strong decision-making skills and a commitment to continuous improvement. Competitive salary and extensive benefits included.

Benefits

Company car or allowance

33 days holiday including bank holidays

Extensive training opportunities

Health-related discounts

Medicash private healthcare

Qualifications

• Able to work toward ISO14001 Environmental Status.
• Finding workable, compliant solutions fast.
• Strong decision-making skills during incidents.

Responsibilities

• Maintain the QMS and Quality Policy.
• Own BRCGS certification programme.
• Define quality KPIs and drive CI using PDCA/Lean basics.

Skills

Calm under pressure

Customer-focused pragmatist

Influencer & coach

Detail-oriented

Flexibility

Job description

We are looking to recruit a Technical Manager who will lead the Quality & Technical agenda across all Boughey sites to protect product integrity and customer trust. Owning the quality management system (QMS), BRCGS Storage & Distribution compliance, and product safety/legal conformance for stored, handled and distributed goods. The successful candidate will drive ‘right first time' operations alongside rapid issue resolution and be committed to continuous improvement.

Why Boughey?

• £40,000 to £45,000 per annum dependant on experience
• Company car or allowance
• 33 days holiday including bank holidays
• Extensive progression opportunities across the wider group businesses
• Extensive training opportunities with funded accredited courses
• Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
• Medicash private healthcare
• Long service awards
• The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on-site parking

Day to Day

• Maintain the QMS and Quality Policy; ensure procedures/SSOW/SOPs meet BRCGS, customer codes and legal requirements.
• Own BRCGS certification programme (scope, gap-analysis, action plans, evidence files
• Manage intake/triage, root-cause (5-Whys/ICAM), customer liaison, corrective and preventive actions (CAPA) and trend reporting.
• Own product incident, hold/quarantine, traceability and mock recall/withdrawal testing; ensure recalls meet customer/legal expectations and are rehearsed at least annually.
• Review customer and third-party service specifications (e.g., repack, relabel, value-add) and ensure operational controls exist before go-live via Management of Change (MoC).
• Set and verify standards for, pest control interfaces, glass/rigid plastic, knife policies, allergen segregation, label/pack checks, temperature mapping/monitoring (where applicable).
• Design and deliver technical/GMP/allergen awareness training; coach managers and auditors; ensure competency records are current.
• Approve and monitor critical service providers (e.g., pest control, laundry, calibration, cold-chain monitoring); conduct or commission audits as needed
• Define quality KPIs, lead monthly reviews, present trends to Operations and customers; drive CI using PDCA/Lean basics.
• Host audits/visits, own responses, and manage timely closure of nonconformities; support Head of SHEQ with any regulatory contact.
• Line management responsibility of quality and technical coordinators and auditors.

What will you bring?

• Able to work toward ISO14001 Environmental Status
• Customer-focused pragmatist: finding workable, compliant solutions fast
• Calm under pressure: clear decision-making during incidents/complaints
• Influencer & coach: lifts standards through people, not paperwork
• Detail-true, big-picture aware: balances risk, service and cost (SFARP mindset)
• Flexibility: works across multiple sites including Wardle, Lymedale and Crewe as well as customer sites

Who are Boughey?

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.