Technical Manager

SRG; West Midlands; On-site; GBP 45,000 - 60,000; Full time

Job summary

A specialist manufacturer in the metals industry is seeking a Technical Manager to provide hands-on technical expertise and customer support. The role requires a degree in a relevant science field and a strong background in electroplating or surface finishing. You will work closely with production, sales, and quality teams to enhance processes and ensure high standards of technical support. This position offers a salary range of £45,000 - £60,000 per annum along with bonuses and pension benefits.

Benefits

Bonus

10% non-contributory pension scheme

Qualifications

• Degree or equivalent experience in a science-related field.
• Background in electroplating or surface finishing is essential.
• Ability to provide direct technical support to customers.

Responsibilities

• Provide technical expertise in the lab.
• Troubleshoot electroplating and surface finishing processes.
• Act as the primary technical contact for UK customers.
• Support scale-up of new processes and customer introductions.

Skills

Hands-on technical expertise

Customer relationship management

Troubleshooting processes

Process optimization

Solutions-focused mindset

Education

Degree in Chemistry, Materials Science, or Chemical Engineering

Tools

SAP or ERP software

Job description

Technical Manager

Contract: Permanent

Start Date: ASAP

Location: West Midlands

Salary: £45,000 - £60,000 per annum + bonus + 10% non‑contributory pension scheme

Industry: Electroplating / Surface Finishing / Precious Metals

A great opportunity to step into a genuinely influential technical role with a specialist manufacturer who are investing heavily in their people, their technology and their future. SRG are supporting a well‑established specialist manufacturer in the metals industry as they look to continue their strong start to the year. They are now looking for a Technical Manager who can be the go‑to technical expert for their UK customers. This is a hands‑on role at the heart of operations – ideal for someone who enjoys being in the lab, solving problems and building strong relationships with customers. You’ll work closely with production, sales and quality teams, strengthening processes and ensuring customers get the highest standard of technical support.

What you’ll be doing:

Technical & Laboratory Support

• Providing hands‑on technical expertise in the lab
• Troubleshooting electroplating and surface finishing processes
• Running trials, testing and product evaluations
• Driving process optimisation and continuous improvement

Customer & Commercial Support

• Acting as the primary technical contact for UK customers
• Supporting customer sites with process issues, improvements and training
• Partnering with sales teams on trials, meetings and new opportunities
• Building strong, long‑term customer relationships through technical credibility

Operational & Site Support

• Working closely with site operations to keep daily activities running smoothly
• Supporting scale‑up of new processes and customer introductions
• Contributing to operational efficiency and best practice
• Leading audits, documentation and ensuring safe working practices

Who we’re looking for:

• A degree (or equivalent experience) in Chemistry, Materials Science, Chemical Engineering, or similar
• Strong background in electroplating, surface finishing, wet chemical processes or related
• Someone who’s comfortable getting hands‑on in the lab
• Confidence dealing directly with customers to provide technical support and expertise
• A practical, solutions‑focused mindset
• Experience in ISO‑regulated manufacturing
• SAP or ERP experience is a bonus

If you would like to apply for this position, please use the link provided. Alternatively please email a copy of your CV to … (email address not provided).

If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit … (url removed) to view our other vacancies.

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