Technical Manager

inploi; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading artisan bakery in London is seeking a Technical Manager to oversee quality assurance and implement QA/QC strategies. The ideal candidate should have a BSc in Food Safety, 5+ years of experience in food manufacturing, and strong HACCP knowledge. Responsibilities will include monitoring quality KPIs and leading investigations on non-conformance. Offering benefits like discounts on products and 23 days holiday, this role aims to ensure high quality in production while championing sustainability.

Benefits

50% discount at GAIL's

40% off at The Bread Factory

23 days holiday

24-hour GP service

Cycle to work scheme

Qualifications

• 5+ years' experience in Food Manufacturing, ideally in a technical role.
• Lead Auditor qualification preferred.
• Strong knowledge of Retailer Codes of Practice.

Responsibilities

• Own and implement site QA/QC strategies.
• Monitor and report on quality KPIs.
• Lead quality investigations and corrective action planning.

Skills

Food Safety

Quality Assurance

Leadership

Root Cause Analysis

Microsoft Excel

Education

BSc in Food Safety or related field

Level 3 HACCP Certification

Tools

Microsoft Office

Job description

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e –commerce, grocery, foodservices, and retailers such as our GAIL’s Bakeries nationwide. As our Hendon Factory continues to grow, we are looking for a Technical Manager to join our team.

We Care about a Job Well Done:

Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way.

We Care about Baking:

At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all.

We Care about Each Other:

We always act with respect, empathy, and support to our employees, neighbours and customers.

We Care about Community:

We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food.

We Care about Nature:

We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.

Every day is different at The Bread Factory, but here are some of the things you will be doing:

• Own and implement site QA/QC strategies in alignment with wider business goals.
• Monitor and report on quality KPIs in collaboration with production teams.
• Lead quality investigations, customer complaint analysis, and corrective action planning.
• Maintain HACCP programs and ensure all staff receive appropriate training.
• Manage core quality protocols (e.g., Metal Detection, PQC, Quality Reports).
• Drive reduction in non-conformances and ensure specification adherence.
• Coordinate internal and external audits, achieving AA/Green status across all.
• Promote best practices in food safety, hygiene, and risk management.
• Support hygiene improvement plans and cross-functional innovation efforts.

Our team tells us you will be a great addition if you:

• BSc in Food Safety or related field (required)
• 5+ years' experience in Food Manufacturing, ideally in a technical role
• Level 3 HACCP Certification or higher
• Lead Auditor qualification (preferred)
• Strong knowledge of Retailer Codes of Practice
• Experience with high care environments and bakery/ambient products
• Proven track record in leading BRCGS and regulatory audits
• Expertise in root cause analysis, microbiological data interpretation, and non-conformance management
• Effective at influencing senior stakeholders and driving change
• Strong Microsoft Office skills, especially Excel

What’s in it for you?

• Fresh bread daily to take home to enjoy with family and friends.
• 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets.
• 23 days holiday (pro-rata)
• Discounts and Savings from high-street retailers and restaurants
• 24-hour GP serviceCycle to work scheme