Technical Manager

Wallace Hind; Aylesbury; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A leading medical technology provider is seeking an ambitious Assistant Technical Manager to manage technical projects and develop into a senior leadership role. Responsibilities include creating digital care solutions and supporting telecare devices. The ideal candidate will have strong RF skills, troubleshooting capabilities, and a relevant technical qualification. This role is home-based with nationwide travel and offers a salary of £45,000 – £50,000.

Qualifications

• Strong troubleshooting skills using PC and/or Laptop-based solutions.
• Knowledge of IP and telecoms.
• Ability to deliver first-line support with exceptional accuracy.

Responsibilities

• Manage technical matters relating to strategic projects.
• Develop a 3-year rolling new product roadmap.
• Deliver Proactive and preventative digital care solutions.

Skills

Technical radio frequency (RF) skills

Troubleshooting skills

Customer-focused and first-line support

Confident communicator

Education

Recognised technical educational qualification

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Overview

As part of our succession-planning programme we are offering an ambitious Assistant Technical Manager a structured 12-month career progression path, to develop into a senior leadership role as our Technical Manager. We are a respected player with high quality medical technology equipment designed to help elderly and disabled people live independently, staying safe and in control of their health and well-being.

BASIC SALARY : £45,000 – £50,000

LOCATION : Home-based with nationwide coverage, travelling 2-3 days per week to customers’ sites – occasional overnight stays may be required.

COMMUTABLE LOCATIONS : Aylesbury, Leicester, Nottingham, Northampton, Birmingham, Cambridge, Milton Keynes, Luton, Letchworth, St. Albans.

JOB DESCRIPTION : Technical Manager, Assistant Technical Manager – TEC (Technology Enabled Care) Telecare

Responsibilities

As our Assistant Technical Manager, you will play a leading part in managing the technical matters relating to strategic projects within our organisation. Your job will be varied and include ensuring both timely and accurate delivery of digital projects.

You will be tasked to deliver proactive and preventative digital care solutions including :

• Developing a 3-year rolling new product roadmap, in conjunction with 3rd party strategic partners.
• Collaborating with product development teams to innovate, develop and launch new products, installations, and implement technical updates, training sessions, and advice to senior leadership.
• Delivering support for IP and Telecare devices to internal & external customers.
• Monitoring and resolving telecare equipment issues raised by customer services and clients.
• Becoming the TEC product expert – a true technically savvy product champion.
• Diagnosing and resolving connectivity and database configuration issues for monitoring platforms.
• Creating and analysing telecare fault reports digitally, ensuring prompt resolution.

Person specification

PERSON SPECIFICATION : Technical Manager, Assistant Technical Manager – TEC (Technology Enabled Care) Telecare

We are interested in receiving applications from professionals who possess strong technical radio frequency (RF) skills gained within an electronics environment.

Your sector experience could come from any of the following industries : Telecare, Tech Enabled Care, Avionics, Aerospace, Defence, Telecommunications, NHS, MOD, or MedTech.

In addition to this you will also be able to demonstrate :

• A recognised technical educational qualification, with proficiency in Microsoft Office tools : Word, Excel and PowerPoint.
• Strong troubleshooting skills using PC and / or Laptop-based solutions and test equipment.
• Knowledge of IP and telecoms
• Confident communicator with the ability to deliver pre and post-sales presentations to diverse audiences.
• Customer-focused, excelling in first-line support, with exceptional accuracy and attention to detail.

Our company

We are at the forefront of medical technology innovation, providing innovative solutions in telecare, Technology Enabled Care, telehealth, remote monitoring, Assistive Technology Monitoring, and much more. As an award-winning and trusted supplier of high-quality solutions used within Local Authorities, Housing Associations, Assisted Living, hospitals, hospices, Residential and Care Homes, and within patients’ own homes.

Culturally, we are a progressive and growing SME, backed by a stable, open-minded, and forward-thinking senior management team.

Prospects

A structured 12-month career progression path, to develop you to a senior leadership role as our Technical Manager.

It is highly likely you will have worked in any of the following roles and / or markets, and worked with the following products and / or services : Technical Manager, Assistant Technical Manager – RF, Telecare, Technology Enabled Care, Telemedicine, Assistive Technology, Remote Monitoring, Avionics, Aerospace, Defence, Telecommunications, NHS, MOD, Medical Devices, MedTech, Medical Equipment,

Interested?

Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Note

Please Note :

Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.