Technical Lead – Infrastructure Operations (Senior Specialist Information Analyst)

NHS National Services Scotland; United Kingdom; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading health organization in the UK seeks an Infrastructure Operations - Technical Lead to manage and improve digital infrastructure. This exciting opportunity offers remote-friendly and hybrid working arrangements. Ideal candidates will have experience in server/storage management and excellent communication skills. Join a dynamic team focused on enhancing health and care services across Scotland.

Benefits

Flexible working arrangements

Generous NHS pension scheme

Annual incremental salary progression

27 days annual leave plus public holidays

NHS discounts

Qualifications

• Proven experience in managing digital server and storage infrastructure.
• Highly experienced in server and storage management.
• Ability to simplify complex information for diverse stakeholders.
• Strong initiative and organizational skills.

Responsibilities

• Ensure digital server/storage infrastructure meets delivery needs.
• Improve technical security and monitoring of networks.
• Evaluate and implement new server/storage technologies.

Skills

Digital server and storage network infrastructure management

Virtualisation environments

Cloud environment experience

Communication of complex technical information

Line management experience

Job description

Flexible Location: NES is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.

Work Pattern: Permanent, Full Time, 37 hours per week

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are

NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.

Our Technology

We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland. Using modern on-premises and cloud-based technology, we deliver sustainable products and services for the future.

The Opportunity

We have an exciting opportunity for a highly skilled Infrastructure Operations - Technical Lead to join our small, talented, and growing team to collaborate and problem-solve complex technical challenges relating to the delivery of technology enhanced learning approaches across health and social care.

Do you want to play a key role in ensuring the organisation’s digital server/storage and client endpoint infrastructure is fit for the purpose of delivery of digital products and services, essential for hosting our health and care digital systems?

Do you want to help improve the technical security and monitoring of our digital network and managed client environment while maintaining optimal performance?

Do you enjoy working in a multi-disciplinary team at the edge of technological innovations?

Do you want to play a key role in discovering, evaluating, and implementing suitable established and emerging server/storage and cloud technologies that support and enhance NES Technology Service products and services?

Do you want to play an important role in delivering the NES Strategy, Digital Health and Care Strategy and Data Strategy for Scotland?

Working within the NTS Infrastructure and Operations Team you will have the opportunity to highlight your technical skills and enthusiasm for Server/Storage infrastructure hosting environments, on-premise and cloud as well as driving forward improvements in our client infrastructure.

Does this sound like you?

What We Love to See

Infrastructure Operations – technical leads offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:

• Proven experience of architecting, deploying, and managing digital server and storage network infrastructure and endpoint technologies in a multi-site environment
• Highly experienced working in the field of server and storage management, including virtualisation environments and cloud environments.
• Managing and securing enterprise level directory services.
• Experience of working with modern desktop technologies and supporting client infrastructure
• Highly effective communicator, knowing how to make complex technical information and language simple for diverse senior and external stakeholders (both verbally and in writing)
• Line management and coaching/mentoring experience
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines

Benefits Which Matter

As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:

• Life-work balance - with opportunities for flexible working and hybrid working
• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.

We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.

It’s not essential to be in Infrastructure Operations role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.

If you are considering applying and feel it would be helpful to discuss this initially, please contact Paul Kennedy, Principal Lead – Infrastructure and Operations, [e-mail]

Next Steps

Our recruitment process is currently 100% remote and if successful you would initially work remotely, working from our offices as operationally required.

All applicants who are shortlisted for interview will be contacted by e‑mail.

Online interviews (including a scenario‑based exercise) will take place on week commencing 15th December 2025. The scenario‑based exercise topic will be sent to candidates selected for interview.

For further information please refer to the Job Information Pack below.

Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

1. Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face‑to‑face pre‑employment checks. If you require any adjustments to support this, please let us know.
2. To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre‑employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre‑settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFOREsubmitting your application form.

If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: [e-mail]