Technical Integration Consultant

Bank of America; Bromley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial institution is seeking a Technical Integration Consultant in Bromley, UK. You will implement cash management solutions for clients, ensuring smooth project delivery and client satisfaction. The ideal candidate has strong client-facing skills, experience in payment systems, and the ability to manage multiple projects efficiently. This role offers comprehensive benefits and supports a positive work-life balance.

Benefits

Private healthcare

Competitive pension plan

Paid parental leave

Flexible benefits options

Access to Employee Assistance Program

Qualifications

• Experience with client-facing roles, particularly in financial services.
• Ability to manage multiple projects efficiently.
• Familiarity with cash management and bulk file payment systems.

Responsibilities

• Implement Cash Management/Treasury solutions for clients.
• Project manage technical solutions across EMEA.
• Assist clients with technical connectivity and file testing.

Skills

Client-facing communication

Project management

Knowledge of EDI systems

XML ISO 20022

Understanding of clearing systems

Education

SWIFT for Corporates Certification

Tools

SWIFT

Enterprise Resource Planning (ERP) systems

Treasury Management Systems (TMS)

Job description

Job Description

Job Title: Technical Integration Consultant

Corporate Title: Up to Vice President

Location: Bromley

Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train.

The Team: The Technical Consultancy Team (21 associates in total) is well established and based across 3 main locations (Bromley, Chester and Dublin), supporting our GPS client base. Although each team member would have responsibility for their portfolio of projects, teamwork is key to success.

Role Description: As a Technical Integration Consultant for CashPro Connect payments and Reporting, you will be responsible for implementing the Cash Management / Treasury bulk file payments and reporting solutions for our GPS clients. This is a client facing role which comprises client outreach, stakeholder coordination, setup, verification, UAT file testing and client production penny testing.

• Project manage the implementation of technical cash management solutions for EMEA GPS client base. This includes the connectivity through CashPro File import, 'host to Host' channels or SWIFT for all supported countries electronic payment/collection types & reporting, using both industry (ISO20022) and BOFA proprietary file formats.
• Oversee the delivery and execution of the project in line with agreed delivery timelines, driving the client in order for the Bank to realise new revenue at the earliest opportunity, and to meet client expectation.
• Working in partnership with clients to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines.
• Assisting clients with technical connectivity and file testing to facilitate a high percentage of Straight through Processing for transactions.
• Provide consultancy and assistance to Sales and Product Teams to win new business, and in the ongoing development of new services and products.
• Coordinating with internal Business Partners as necessary to expedite project resolution.

What we are looking for

• Should be able to demonstrate good experience with client facing roles, both orally and written, to a very high standard, dealing with clients at all levels (from Senior Treasury Management to Accounts Payable and client technical teams).
• Ability to navigate and network with the Global Sales and GPS organisation.
• Experience of EDI and/or Bulk file payment processing systems, alongside Global File/Message Networks such as SWIFT or EBICS.
• XML ISO 20022 file formatting (pain/camt/pacs) and / or SWIFT MT/MX messages.
• An understanding of the various clearing systems in Europe and the payment options available.
• Basic knowledge of Clients' ERP (Enterprise Resource Planning) and TMS (Treasury Management System) processes.
• SWIFT for Corporates Certification an advantage.

Skills that will help

• With multiple client projects being coordinated at any one time within the group, good organization and project management skills will be key in ensuring the success of the projects assigned. A focus on quality, creativity and teamwork are also a pre-requisite.
• Self-motivated to identify and promote new improved processes and procedures, to strengthen risk control and time to revenue.

Benefits of working at Bank of America: UK

• At Bank of America, we strive to prioritise employees' health and wellbeing - it's what makes us a Great Place to Work.
• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
• Access to an Employee Assistance Program for confidential support and help for everyday matters.
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.