Technical Intake & Supplier Assurance Technician

Zertus-UK-; March; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Pension plan 4% employer 5% employee

Life assurance x4 basic salary

Salary sacrifice schemes incl. pension

Healthcare cash plan

Job summary

Zertus UK & Ireland is seeking a Technical Intake & Supplier Assurance Technician to ensure raw materials meet quality standards before transformation into products at our manufacturing sites. The role is based at our Knowles Transport warehouse in March and involves testing, documentation checks, and supplier coordination.

You will operate in a hands-on capacity between warehouse and lab, apply QA principles, monitor food safety, and support continuous improvement within a fast-paced

Qualifications

• Experience in a manufacturing environment with QA focus.
• Passion for quality assurance and hands-on role across warehouse and lab.
• Knowledge of QA principles and Food Safety.
• Excellent organisation, communication and multitasking skills.
• Hands-on attitude and attention to detail.
• Flexible and able to work independently or in a team.
• Proficient with MS Office and system usage.

Responsibilities

• Sample raw materials and packaging in warehouse and test in on-site lab.
• Perform physical and in-house testing of food products and packaging.
• Cross-check delivery documentation for quality compliance.
• Manage Mitti and QAD systems, submit external test results, release materials for production.
• Raise non-conformances and support supplier assurance tasks.
• Ensure compliance with BRC standards and customer codes of practice.
• Maintain hygiene and calibrate equipment daily.
• Perform allergen swabs and troubleshoot discrepancies.
• Build supplier relationships to improve intake and reduce rejects.
• Support Technical and NPD teams with sample testing and requests.
• Assist traceability exercises and customer complaint investigations.

Skills

QA experience

Manufacturing environment

Quality assurance

Lab testing

MS Office

Communication

Tools

Mitti

QAD

Job description

Overview

Technical Intake (Raw Material/ Intake QA role)

Zertus UK & Ireland - Based at a Zertus 3PL Warehouse Location - Knowles Transport, New Road, March PE15 0RG

At Zertus, we’re looking for an enthusiastic Technical Intake & Supplier Assurance Technician to ensure our nuts, cocoa, and other raw materials meet our high standards before they’re transformed into delicious treats like chocolate buttons, Easter eggs, and flavored nuts at our manufacturing locations.

Position type: Full time, permanent

Hours: 37.5 per week

Shift Pattern: Monday - Friday, 08:30 - 16:30

Salary: £26,240

Closing date: Friday 6th November 2026

Responsibilities

• Work in the warehouse to sample raw materials and packaging directly from deliveries and test them in our on-site lab.
• Complete physical and in-house testing of food products and packaging.
• Cross-check delivery documentation, ensuring everything meets our quality standards.
• Manage systems like Mitti and QAD, submit external test results, and release materials for production
• Raise non-conformances and support supplier assurance tasks.
• Ensure compliance with BRC standards and customer codes of practice.
• Maintain hygiene standards and calibrate equipment daily.
• Perform allergen swabs and troubleshoot discrepancies.
• Build relationships with suppliers to improve the intake process and reduce rejected deliveries.
• Support the Technical and NPD teams with sample testing and additional requests.
• Assist in traceability exercises and customer complaint investigations.

Qualifications

You’ll thrive in this role if you have:

• Experience in a manufacturing environment (Technical, QA, Production, or NPD).
• A passion for quality assurance and delivering excellence, and a desire to be in a hands-on role working between the warehouse and lab.
• Knowledge of QA principles, Food Safety, and a pragmatic approach to problem-solving.
• Excellent organisation, communication, and multitasking skills.
• A hands-on attitude, attention to detail, and a knack for spotting improvement opportunities.
• A flexible approach to work and the ability to work independently or as part of a team.
• Strong computer skills - you'll be completing paperwork, using MS Office and our systems via computers or ipads on daily basis.
• Well-developed communication skills – you'll need to be able to present written and verbal reports that are understood by the target audience.
• Project coordination - you'll need to get hands-on and understand the critical path to deliver within agreed timeframes.

Rewards Benefits

• 4% employer and 5 % employee pension plan
• Life assurance plan x4 basic salary
• Various salary sacrifice schemes including pension payments, cycle to work and electric car (subject to meeting minimum criteria)
• Healthcare cash plan via paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling) with a value over £400 each year

About Us

At Humdinger, we transform coco, nuts, seeds, fruit, and pulses into delectable snacks and chocolates for both our in-house label and renowned branded ranges. With a robust and continually growing portfolio, we've earned compliments for our commitment to quality and continuous product innovation. You might have enjoyed our products before, perhaps without even realising it!

Humdinger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.