Technical (Infrastructure) Project Manager

WPP Enterprise Solutions; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

WPP Enterprise Solutions is seeking a Technical Project Manager (TPM) to lead end-to-end technical implementation of global telecoms and network infrastructure transformations for a leading retail client. You will orchestrate third-party suppliers, internal engineering resources, and IT stakeholders to ensure a seamless, low-risk rollout across over 320 stores.

Key responsibilities include managing SD-WAN, LAN/Wi‑Fi, and 4G/5G connectivity, coordinating design reviews, PoC testing, and field

Qualifications

• Extensive experience leading complex, large-scale enterprise network/telecoms rollouts.
• Proven track record in multi-site retail infrastructure deployments (hundreds of locations).
• Hands-on governance in a multi-vendor delivery environment with major carriers and MSPs.

Responsibilities

• Lead the technical execution and site-by-site migration across global retail estates and HQ locations.
• Develop and maintain the integrated master deployment schedule, track milestones and dependencies.
• Coordinate LLD reviews, PoC testing, and field deployment sign-offs.
• Act as primary technical bridge between vendors and IT operations; manage cross-vendor workgroups.
• Oversee site surveys, logistics, approvals, and SAT protocols to ensure operational rollout.

Skills

SD-WAN architectures

Multi-site retail deployments

Vendor management

Stakeholder management

Effective communication

Education

PRINCE2

PMP

Agile PM certification

ITIL Foundation

CCNA or equivalent

Tools

Cisco Meraki

Fortinet

Versa

Managed LAN/Wi‑Fi

SIP Trunking

AWS/Azure

Job description

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

Technical Project Manager (TPM)

needed to lead the end-to-end technical implementation of global telecoms and network infrastructure transformation for one our leading retail clients.

The opportunity

Following a strategic procurement process, our client is transitioning to a modern dual-vendor architecture: including LAN/Wi-Fi, and 4G/5G connectivity and Verizon across over 320 stores. While the client will own supplier contracts and procurement, the WPP Infrastructure Project Manager will serve as the central technical authority and delivery lead-orchestrating third-party suppliers, internal engineering resources, and IT stakeholders to ensure a seamless, low-risk, on-time rollout.

Technical Delivery & Implementation Management

• Lead the technical execution and site-by-site migration across retail estate (UK, US, Europe) and corporate locations (HQ, Distribution Centres, Hubs).
• Develop and maintain the integrated master deployment schedule, tracking technical milestones, site readiness, and critical path dependencies.
• Coordinate low-level design (LLD) reviews, proof-of-concept (PoC) testing, and field deployment sign-offs.

Dual-Vendor Governance & Coordination

• Act as the primary technical bridge between Nasstar, Verizon, and IT operations.
• Manage joint technical working groups to resolve cross-vendor boundary dependencies (e.g., SD-WAN integration, IP addressing, firewall/security policies, and voice routing between retail and corporate domains).
• Ensure vendor engineering teams adhere to technical standards, deployment quality guidelines, and agreed Service Level Agreements (SLAs).

Site Rollout & Field Operations Management

• Oversee site survey schedules, hardware staging/logistics, wayleave/access approvals, and local circuit installations (broadband, cellular, dark fibre).
• Coordinate out-of-hours store deployments with retail operations to minimize disruption to trading hours and Point-of-Sale (POS) systems.
• Establish and execute rigorous Site Acceptance Testing (SAT) protocols before declaring sites operational.

Risk, Dependency & Change Management

• Identify, log, and proactively mitigate technical risks, circuit delays, and site-level installation bottlenecks.
• Manage technical scope changes, assessing impact on schedule, dependencies, and network architecture before presenting commercial implications to procurement.

Service Transition & Governance

• Ensure a smooth transition from implementation project state into ongoing Operational Service Management (BAU).
• Ensure all network documentation, asset registers, monitoring tool integrations, and operational runbooks are delivered and accepted by Clarks IT.

What we want from you

Experience

• Extensive experience as an Infrastructure/Technical Project Manager leading complex, large-scale enterprise network / telecoms rollouts (SD-WAN, Managed LAN/Wi‑Fi, SIP Trunking, Mobile/Cellular backup).
• Proven track record in multi-site Retail infrastructure deployments (hundreds of locations) alongside corporate office network transformations.
• Hands-on experience working in a multi-vendor delivery environment (managing tier-1 global carriers and specialist MSPs).

Technical Knowledge

Strong conceptual understanding of SD-WAN architectures (e.g., Cisco Meraki, Fortinet, Versa), Managed Wi‑Fi, 4G/5G failover, SIP/VoIP, and Cloud connectivity (AWS/Azure). Familiarity with circuit provisioning processes, site cabling standards, and retail POS network segmentation/PCI-DSS compliance requirements.

Certifications

• PRINCE2, PMP, or Agile PM certification required.
• ITIL Foundation v3/v4 strongly preferred.
• Networking fundamentals (e.g., CCNA or equivalent experience) is a strong advantage.

Soft Skills & Leadership

• Exceptional stakeholder management and communication skills; able to translate technical complexities for business executives and commercial teams.
• Highly resilient with strong conflict‑resolution skills when driving vendor accountability.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.

We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.

And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

How We Use AI In The Recruitment Process

To ensure more focused and engaging conversations, we leverage AI in our recruitment process exclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt outof this feature at any time. Opting out will not impact the outcome of the interview process

About WPP

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships - all united by our agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer

and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.