Technical Hire Coordinator – Growth & Progression

Path Recruitment; Risley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading construction hire business in the UK is seeking a Technical Hire Coordinator to manage customer relations and ensure exceptional service. The ideal candidate will have strong communication skills, organizational ability, and experience in the hire or construction sector. This role offers a salary of up to £30,000, annual leave, and significant progression opportunities. Join a supportive team in a modern working environment focused on developing its employees.

Benefits

23 days' annual leave plus bank holidays

Salary up to £30,000 per annum

Healthcare scheme

Pension scheme

Retail and lifestyle discount schemes

Strong progression opportunities

Qualifications

• Strong communication skills and a customer-focused mindset.
• Excellent organisational skills with attention to detail.
• Confidence using CRM systems and digital tools.
• Ability to problem-solve and manage changing workloads.
• Any knowledge of electrical principles or hire equipment is advantageous.
• Experience in the hire or construction sector is beneficial.

Responsibilities

• Manage the full customer journey ensuring exceptional service.
• Act as the main point of contact for customers and internal teams.
• Process contracts, quotes, and hire administration accurately.
• Manage off-hire requests and close jobs efficiently.
• Respond professionally to queries maintaining high service standards.
• Use CRM data to identify upsell opportunities.
• Maintain product knowledge to provide accurate technical support.
• Resolve issues to support operational excellence.

Skills

Strong communication skills

Customer-focused mindset

Excellent organisational skills

Attention to detail

Confidence using CRM systems

Digital tools usage

Problem-solving

Good commercial awareness

Tools

CRM systems

Job description

A leading construction hire business in the UK is seeking a Technical Hire Coordinator to manage customer relations and ensure exceptional service. The ideal candidate will have strong communication skills, organizational ability, and experience in the hire or construction sector. This role offers a salary of up to £30,000, annual leave, and significant progression opportunities. Join a supportive team in a modern working environment focused on developing its employees.