Technical Food & Safety Support Officer

Folkestone Hythe; Folkestone; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Employee Assistance Programme

Professional memberships reimbursed

Cycle to work scheme

Lease car option

Office parking

Job summary

Folkestone & Hythe District Council is seeking a Technical Food & Safety Support Officer to join the Food & Safety Team in Folkestone. The role provides technical, administrative and operational support across environmental health functions, including regulatory records, sampling activities and data management.

You will work alongside Environmental Health Officers to protect public health and ensure compliance with food safety and workplace safety legislation.

Qualifications

• Experience with regulatory records management and reporting.
• Ability to process enquiries from businesses, residents and partners.
• Familiarity with food safety and workplace safety legislation.

Responsibilities

• Manage the Alternative Intervention Programme for lower-risk food businesses.
• Process food business registrations and maintain regulatory records.
• Support the Food Hygiene Rating Scheme and FSA reporting requirements.
• Respond to enquiries from businesses, residents and partner organisations.
• Support food sampling, investigations and enforcement activities.
• Maintain and develop Salesforce systems, reports and data quality processes.
• Coordinate monitoring programmes, including mosquito surveillance activities.
• Assist with project work and new regulatory responsibilities.

Skills

Regulatory knowledge

Data handling

Customer focus

Tools

Salesforce

Job description

Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY

Contract:

Permanent

Working Pattern:

Full Time

Hours:

37 hours per week.

DBS Check:

Yes

Closing Date:

26/10/2026 at 23:59

Reference:

H&O/26/347198

Are you an organised, proactive and customer-focused professional looking for an opportunity to make a real difference in your local community? We are seeking a Technical Food & Safety Support Officer to join our Food & Safety Team.

This varied and rewarding role supports the delivery of environmental health services across the district, helping to protect public health, support businesses and ensure compliance with food safety and workplace safety legislation.

Working alongside Environmental Health Officers and other regulatory professionals, you will play a key role in maintaining accurate regulatory records, supporting food safety programmes, managing data and enquiries, coordinating sampling activities and contributing to important public health initiatives.

About the Role

As Technical Food & Safety Support Officer, you will provide technical, administrative and operational support across a range of environmental health functions, including:

• Managing the Alternative Intervention Programme for lower-risk food businesses.
• Processing food business registrations and maintaining regulatory records.
• Supporting the Food Hygiene Rating Scheme and Food Standards Agency reporting requirements.
• Responding to enquiries from businesses, residents and partner organisations.
• Supporting food sampling, investigations, disease control work and enforcement activities.
• Maintaining and developing Salesforce systems, reports and data quality processes.
• Coordinating monitoring programmes, including invasive mosquito surveillance activities.
• Supporting project work and the introduction of new regulatory responsibilities.
• Assisting with statutory returns, procurement activities and team administration.

No two days will be the same, and you'll have the opportunity to contribute to a wide range of food safety, public health and regulatory initiatives.

Why Join Folkestone & Hythe District Council?

We offer a comprehensive, people focused rewards package designed to support your wellbeing, development and work life balance.

• Generous annual leave: up to 31 days + bank holidays.
• Local Government Pension Scheme
• Health & wellbeing initiatives, including an Employee Assistance Programme.
• Reimbursement of professional membership subscriptions
• Salary sacrifice schemes: cycle to work and lease car options.
• Corporate discount schemes for shopping, entertainment, gym memberships, days out and more.
• Great location: centrally based, close to transport links and free office parking.

Our Values

We’re proud of our positive workplace culture built around four core values:
Customer First, One Team, Thinking Ahead and Performance Counts.

For an informal discussion about this role please contact Nicola Wilson on 01303 853262 or email [e-mail]

Closing date for all completed applications is 11.59pm on 26 October 2026.