We are looking for a Technical Estimator (Electrical) to join the Technical Team at Thermatic Technical FM.
The Benefits:
- 33 days holiday (inc bank holidays) + a day off on your Birthday
- Auto-enrolment Pension - 9% combined contributions
- Death in Service Insurance @ 4 X salary
- Extensive Healthcare & Wellbeing provisions including:
- Private Medical Insurance - excess paid
- Dental & Optical cash back scheme
- Employee Assistance Programme
- Access to virtual GP support
- Health discounts
- Access to annual health screening
- Enhanced Family Leave policies
- Company events
- Referral bonus
- Long Service Awards & Loyalty Holidays
Hours & Location of Work:
40 hours per week, Monday - Friday. With some flexibility.
Based in our Head Office in Salford, Manchester.
Skills, Experience & Qualifications:
- Electrical Technical/ Building Services Knowledge
- Commercial Awareness
- Health & Safety Knowledge
- Previous experience in similar industry
- Technical awareness
- Team Player
Responsibilities include:
- Create technical quotations and assessments.
- Assist Business Development team in tender pricing with time to service calculation aligned with SFG20 / Best Practice
- Review engineers Job Cards and ensure the Minor Works Team create the correct solution for the client
- Work along side Thermatic Engineering feeding back on engineer job card quality
- Support with responses to questions and requests for information - internally and/or externally
- Drive Minor Works through existing infrastructure to facilitate delivery and completion of Minor Works throughout the assigned accounts.
- Work alongside out Projects department costing smaller scale works and supporting on bigger projects when needed
- Support operational delivery throughout the team.
- Identify opportunities with processes, providing solutions to drive continuous improvements
- Answer all external calls and emails where necessary in a timely manner; ensure that team are actively doing so too
- Be part of a dedicated team to assure quality, compliance and reputation of Thermatic brand is upheld
- Attend site visits when needed to price works
- Work with account team to manage all relevant jobs through the entire process, from logging of the job to invoicing
- Drive Net Zero and Carbon Reports to ensure clients remain compliant
- Commercial awareness of operational impact and what measures can be taken to improve
- Responsible for the required margin on all quoted works
- Awareness of gross profit and driving efficiencies, and how to impact/improve
- Develop and maintain internal and external client relationships; past, current, and future
- Deliver and role model excellent customer service through all channels of communication - email, phone and/or portal
- Gain in depth understanding of customer needs and expectations
- Actively seek feedback on operational performance, act upon feedback where possible and elevate when needed Attend client meetings to deliver operational updates when required
- Follow up on quotes, PPM & reactive work to ensure customer expectations are met and/or exceeded
- Use a collaborative approach across your team to ensure everyone is working towards the same goal
- Attend team meetings and discussions
- Ensure to celebrate success, recognise
- Uphold compliance and due diligence with all contractual requirements and KPI’s
- Manage compliance with legislative requirements, e.g., correct certificates are needed and issued on completions on jobs
- Always prioritise and ensure the safety of yourself and your colleagues
- Identify and report any hazards, near misses in line with the Company’s reporting procedures
Our People
We’re a diverse group and encourage our people to be independent thinkers and collaborative doers to create a supportive culture full of passion.
Thermatic Group is an Equal Opportunities employer and takes is responsibilities relating to Equality, Diversity, & Inclusion seriously. For further information, you can request a copy of our Equality, Diversity & Inclusion Policy.