Technical Estimator

FAAC Group; Sunbury-on-Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading engineering firm in Sunbury-on-Thames is seeking a candidate to manage customer enquiries, issue accurate proposals, and collaborate with internal teams. The ideal applicant should possess GCSE and preferably A-Level education, experience in a busy office, and familiarity with CRM systems. Strong communication skills and a highly customer-focused approach are essential for success in this role.

Qualifications

• Ideally, experience working in a busy office within the construction industry.
• Good verbal and written communication skills with attention to detail.

Responsibilities

• Manage Regional enquiry folder and maintain trackers.
• Issue proposals with accurate documentation for quotations.
• Build and maintain good relationships with customers and teams.
• Administer quote acceptance in CRM.

Skills

Customer-focused

Team player

Good communication skills

Highly organised

KPI driven

PC literate

Familiar with CRM systems

Ability to read construction drawings

Commercial awareness

Education

GCSE

A-Level

Tools

MS Office

CRM systems

Job description

Work Tasks

• Management of their Regional enquiry folder and maintaining the Regional trackers
• Issue accurate and timely proposals containing documentation relevant to each quotation
• Work closely with specific business developers to qualify & prioritise enquiries for quoting
• Ensure that all relevant CRM fields are accurately completed at all times.
• Ensure good working relationships with both internal and external based teams such as our existing and new customers. An element of this will be managing and maintaining the customer relationship and to provide technical telephone and written support to all incoming enquiries.
• Quote follow up under 10k
• Ensure quote accuracy with minimal margin erosion through technical clearance.
• Commercial processing of new equipment sales orders in CRM
• Checking order details against quote
• Quote acceptance administration in CRM
• Inputting project information into relevant trackers
• Liaise with Finance Department to carry out credit checks and where required to track status of any payments required prior to design
• Handover of project to Commercial Design Team, including highlighting of any special requirements/programme/payment information

Education / Qualifications Required

• Required Level: GCSE
• Preferred Level: A-Level

Experience Required

Ideally, experience working in a busy office with experience in the construction industry

Skills / Languages Required

• Be highly customer-focused and a team player.
• Highly numerate and articulate with good verbal and written communication skills and attention to detail.
• Highly-organised with the ability to plan and prioritise.
• Ability to take the initiative and KPI driven, with experience of working to weekly/monthly/yearly individual and team targets.
• Ability to work under pressure and to tight timescales
• PC literate and proficient in the use of MS Office – Essential.
• Familiar with CRM systems – Preferred.
• Ability to read and understand construction drawings – Preferred.
• Have commercial awareness relating to pricing and creating value propositions – Preferred.
• EN16005