Technical Engineer

Assa Abloy Group; Daventry; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading name in fenestration hardware is seeking a Technical Engineer to join their team in Daventry. This role involves providing technical support, diagnosing issues, and contributing to product development. Ideal candidates will have a solid technical background, excellent communication skills, and the flexibility to travel. The position offers a supportive and innovative environment to enhance your career with a market leader.

Qualifications

• Solid technical background with practical experience.
• Confidence in using hand and power tools effectively.
• Good understanding of fenestration standards and testing procedures.
• Strong organizational skills and methodical problem-solving.
• Excellent communication skills and ability to build trust.
• Positive, energetic attitude and drive for quality results.
• Flexibility to travel and stay away from home when required.
• Full, valid UK driving licence.

Responsibilities

• Provide on-site and telephone technical support for customers.
• Offer expert technical assistance via phone and on-site visits.
• Diagnose and resolve installation and performance issues.
• Support product testing at customer locations.
• Create clear and accurate technical documentation.
• Collaborate with Sales Managers to introduce new products.

Skills

Technical background

Hands-on experience

Communication skills

Organizational skills

Problem-solving approach

Positive attitude

Tools

Hand and power tools

Job description

Overview

Technical Engineer – Fenestration Industry

Are you ready to bring your technical expertise to a leading name in fenestration hardware?

Join our team at MILA Hardware – ASSA ABLOY, based in Daventry, and become part of a supportive and innovative environment where your skills will help shape the future of our products and services.

This is a fantastic opportunity to join a market leader in fenestration hardware. You’ll be part of a dedicated technical team, playing a key role in supporting our customers, driving product development, and ensuring our solutions meet the highest standards.

Responsibilities

• Provide on-site and telephone technical support for customers and colleagues.
• Offer expert technical assistance to customers and colleagues via phone and on-site visits.
• Diagnose and resolve installation and performance issues in the field.
• Support product testing at customer locations and at our in-house test centre in Daventry.
• Contribute to the development and refinement of new and existing products.
• Create clear and accurate technical documentation and installation guides.
• Collaborate with Sales Managers to introduce new products to customer operations.
• Travel to customer sites, covering the Midlands to the South Coast, with occasional UK-wide travel.

Qualifications

• Has a solid technical background with practical, hands-on experience.
• Has confidence in using hand and power tools effectively.
• Has a good understanding of fenestration standards and testing procedures.
• Has strong organisational skills and a methodical approach to problem-solving.
• Has excellent communication skills and the ability to build trust with customers.
• Has a positive, energetic attitude and a drive to deliver high-quality results.
• Is flexible to travel and stay away from home when required.
• Has a full, valid UK driving licence.

Residential Segment

The Residential Business Segment is a complex multi-channel, multi-region sector encompassing a wide variety of product and customer types. As ASSA ABLOY UKI’s largest business segment it’s a dynamic, exciting and rewarding environment in which to grow your career. The Residential Sector is a great place to enhance and develop within a dynamic, success driven, yet supportive team environment.

Apply now and bring your technical skills and enthusiasm to Mila Hardware!

About the Group

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.