Technical Design and Support Engineer

Redline Group Ltd; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading engineering firm in Nottinghamshire is seeking a Technical Customer Support Engineer to contribute to the support and design of bespoke electronic systems. Responsibilities include assessing project inquiries, providing technical support, and conducting training for customers. Excellent communication skills and experience with audio systems are essential. The position offers a full-time permanent contract.

Qualifications

• Experience with audio systems and technology is essential.
• Understanding of CAD programmes is required.
• Ability to communicate technical concepts clearly.

Responsibilities

• Assess new project inquiries and respond promptly.
• Identify system types for specific project requirements.
• Provide technical support and remote troubleshooting.
• Conduct site visits and customer demonstrations.
• Deliver technical training to customers.

Skills

Experience working with audio systems and technology

Experience designing on CAD programmes

Excellent communication skills

Strong IT skills

Tools

Microsoft Office

Job description

Overview

A Technical Customer Support Engineer is sought to join an innovative engineering team in Nottinghamshire, contributing to the technical support, specification, and design of bespoke electronic systems used worldwide.

The Technical Customer Support Engineer, Nottinghamshire, will play a key role in providing exceptional service to customers and distributors, ensuring the correct equipment is specified for projects and that all technical enquiries are handled efficiently. Working closely with the Customer Support Manager, you'll deliver a high-quality experience through a mix of phone, email, and web-based communication.

Responsibilities

• Assessing new project enquiries, responding to customers, and booking project details into the CRM system
• Identifying suitable system types to meet specific project requirements
• Providing technical support and remote troubleshooting of complex systems
• Preparing accurate equipment quotations and responding promptly to bid requests
• Conducting site visits, surveys, customer meetings, and demonstrations
• Delivering technical training to customers

Key skills

• Experience working with audio systems and technology
• Experience designing on CAD programmes
• Excellent communication skills, with the ability to explain technical systems clearly and confidently to customers
• Strong IT skills, including Microsoft Office, with the ability to quickly learn new software packages

APPLY NOW - the Technical Customer Support Engineer job in Nottinghamshire could be of interest. Send your CV to Or call Adam Dighton on (phone number removed) / (phone number removed)

Job Info

• Job Title: Technical Design and Support Engineer
• Company: Redline Group Ltd
• Location:
• Posted: Oct 29th 2025
• Closes:
• Sector:
• Contract: Permanent
• Hours: Full Time

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