Technical Customer Support Specialist

Veeva Systems; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading software company in the UK seeks a customer service representative to advise end users on best practices and resolve client issues related to their applications. The ideal candidate will have at least 1 year of relevant experience, effective communication skills, and proficiency in standard computer packages. This position offers private health insurance and the opportunity to grow within a successful organization.

Benefits

Private Health Insurance

Qualifications

• 1+ year relevant experience in a customer service role.
• Demonstrated competence in standard computer packages.

Responsibilities

• Advise end users on best practices when using Veeva’s applications.
• Identify and resolve client issues associated with Veeva’s applications.
• Build strong and professional relationships with all users.

Skills

Effective communication

Organizational skills

Time management skills

Professional telephone manner

Tools

Word

Excel

PowerPoint

Job description

A leading software company in the UK seeks a customer service representative to advise end users on best practices and resolve client issues related to their applications. The ideal candidate will have at least 1 year of relevant experience, effective communication skills, and proficiency in standard computer packages. This position offers private health insurance and the opportunity to grow within a successful organization.