Technical Coordinator - Peppermint Bars and Events

Levy UK; England; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A hospitality company in the UK is seeking a Technical Coordinator to provide essential support for events and technical tasks. This full-time position offers a salary up to £35,000 plus benefits like hybrid working, private healthcare, and 28 days of annual leave. The ideal candidate will coordinate technical support, resolve issues, and assist with technology deployment for high-profile festivals and events. This is a great opportunity to grow in a fast-paced environment while enjoying flexible working conditions.

Benefits

28 days annual leave

Private healthcare

Flexible working

Access to major festivals

Quarterly team socials

Qualifications

• Previous experience in administration or technical support within a fast-paced organisation.
• Strong understanding of technology and system structures.
• Full clean driving licence is a bonus.

Responsibilities

• Act as first-line technical support and resolve issues as needed.
• Provide remote and on-site support across various devices.
• Plan, deploy, and support laptops and event technology.

Skills

Organisational skills

Attention to detail

Problem-solving

Knowledge of technology and systems

Job description

Technical Coordinator – Peppermint Bars and Events, Wellesbourne Distribution Centre

Full time / Permanent

Up to £35,000 + excellent benefits including hybrid working, 28 days annual leave, private healthcare, access to leading festivals & events, and more!

We’re seeking a motivated, proactive Technical Coordinator with an eye for detail to support our Technical Department at Peppermint Bars and Events. This brand new role is essential to support this innovative hospitality business, the forward thinking team, and Peppermint's future development!

This is an exciting opportunity to join the leading bars and events team behind exceptional experiences at some of the UK’s most high-profile festivals, events, and venues (including BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East, Lytham, and Rewind Festivals!)

This hybrid role is based at the Peppermint Warehouse at Wellesbourne Distribution Centre, with occasional travel to the main office in London (Kennington). You'll also have the chance to work on-site at leading festivals across the UK.

Technical Coordinator – the role

You’ll handle key coordination and 1st line technical support tasks in our busy warehouse premises in Wellesbourne. Working closely with EPOS Project Manager and Head of Tech & Innovation and multiple departments, you will play a hands‑on role of the delivery and preparation of technical equipment to support our staff, festivals, events and external clients.

This is a fantastic opportunity to develop industry experience and contribute to exciting, high-profile projects.

• Acting as first-line technical support, resolving and escalating issues as needed
• Providing remote and on‑site support across iOS, Android, and Windows devices
• Planning, deploying, and supporting with laptops, tills, EPOS, and event technology
• Building EPOS menus from templates, ensuring devices are correctly configured, and assisting with any in-event menu or pricing changes as required
• Coordinating with food teams, clients, traders, and warehouse staff
• Supporting live events and coordinating casual tech support staff
• Maintaining event systems, forms, dashboards, and standard reports
• Ensuring accurate data, stock records, and system logs
• Tracking, maintain, and prepare company hardware assets
• Supporting system improvements, documentation, training, and client pitches

What we're looking for

• A positive attitude, strong organisational skills, and a willingness to learn!
• Previous experience in a working environment – administration or technical support within a fast‑paced organisation would be a great fit
• A love of attention to detail
• Firm understanding of technology and systems
• A problem solver with the confidence to work independently once briefed
• A full clean driving licence is a bonus!

What you’ll get in return

• Flexible, hybrid working from our Wellesbourne Warehouse with occasional to the London office, and weekend/evening work
• 20 days holiday + bank holidays and your birthday off
• Private healthcare & wellbeing support (via Medicash)Employee assistance programme – counselling and support
• Discounts on shopping, travel, entertainment and dining
• Enhanced parental leave + sick pay
• Quarterly team socials
• Apprenticeship programmes available
• Access to some of the UK’s venues

Why Peppermint?