Technical Coordinator

Thames Water; Greater London; On-site; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Company van

Generous pension scheme

Health and wellbeing benefits

Job summary

Thames Water is seeking a Technical Coordinator for Beckton STW in the North-East London region. You will manage prerequisites for complex maintenance work, coordinate contractors, and provide technical support across maintenance and operations.

You will liaise daily with planners, suppliers and field teams, ensuring works are planned effectively and funded for required rectification tasks. Strong SAP experience is advantageous.

Qualifications

• Strong communication skills between Thames Water team and contractors.
• Collaborative, able to work with Planners, Field Performance Managers, suppliers and third parties.
• Technically experienced with asset maintenance and understanding of critical plant components.
• Meticulous in documenting maintenance plans and tasks.

Responsibilities

• Ensure sewage works are operational and maintained to standard.
• Specify and order materials for maintenance tasks.
• Coordinate contractors for repairs and fault diagnosis on pumps and equipment.
• Raise work orders in SAP.
• Oversee PUWER inspections and coordination with Confined Space Authority.
• Review service contracts and file reports in SharePoint.
• Ensure maintenance activities meet asset standards and drive continuous improvement.
• Engage stakeholders to plan activities effectively.

Skills

Communication

Collaboration

Asset maintenance

IT systems

Safety awareness

Education

Apprenticeship (timed served)

Technical qualification

Tools

SAP

Job description

We currently have an opportunity for a Technical Coordinator at our Beckton Sewage Treatment Works – the largest in Europe, and to work within the Northeast London region Waste Business. As the successful candidate, you will be responsible for the management of the pre-requisites (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations.
This role will involve day-to-day contractor liaison and management, input into future planning and solutions, and providing technical support to the wider team.
The Technical Coordinator role is key to North-East London, without this role customer journeys and sewer health would take a significant impact. This role is responsible for authorising works on the treatment works and securing the funding for any rectification works required.
What you’ll be doing as the Technical Coordinator

• You will play a key role as part of a team ensuring that sewage treatment works that you cover are operational and maintained to the correct standard.
• You will be responsible for ensuring the materials required to maintain the plant is available for the maintenance team to complete tasks, by specifying and ordering materials.
• Management and organisation of contractors to carry out repairs and fault diagnosis on pumps and the supporting equipment.
• Raising work orders on SAP.
• Management of PUWER inspections especially with Penstocks & coordination with Confined Space Authority
• Reviewing Service Contracts and filing work reports in SharePoint.
• Reviewing maintenance activities for continuous improvement and compliance with asset standards.
• This role will require a large focus on engagement and communication with key stakeholders to ensure all activities are planned effectively and efficiently.
• Be the lead person with specific activities within a designated area, including directing on briefed projects and providing support on larger scale projects.

What should you bring to the role?
The essential criteria to help you succeed in this role is:

• Strong communication skills between the Thames Water team and framework contractors.
• Collaborative – able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties.
• Technically experienced with a good understanding of how to maintain assets.
• Good local knowledge of how important an asset is to a site and how it relates to other assets.
• Meticulous at documenting the finer details of what needs to take place.
• Able to manage a large workload of numerous jobs in parallel.
• Competent with IT systems (will use SAP extensively) as well as strong communication skills
• Knowledge and awareness of health and safety issues relevant to the industry

Additional skills and experiences would be great to have:

• Relevant experience working within Water or Wastewater treatment or comparable industry, preferably experience as a Mechanical and Electrical technician or ICA technician.
• Timed served an apprenticeship and relevant technical qualification.

Salary: Up to £59,655 depending on your level of experience and skills
Hours: 36 Hours Monday - Friday
Locations: Beckton, Riverside, Deephams STW
What’s in it for you?

• Salary up to £59,655 per annum depending on skills and experience.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus, bank holidays)
• Company Van
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.