Technical Coordinator

Lucion; Gateshead; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technical services company based in Gateshead is seeking a Technical Coordinator to liaise with national accounts on asbestos-related projects. The role involves providing technical advice, managing client queries, and ensuring compliance with regulatory requirements. Candidates must hold a P402 qualification and possess experience in asbestos consultancy. This position also offers various employee benefits including a salary sacrifice car scheme and retail discounts.

Benefits

Salary sacrifice car scheme

Cycle to work scheme

Retail discounts platform

EAP

Cashback health scheme

Life Assurance

Qualifications

• Proven experience in asbestos consultancy, surveying, or project management.
• Ability to manage multiple projects and accounts simultaneously.
• Excellent planning and organizational skills.

Responsibilities

• Act as a central point of contact for national clients and deal with queries.
• Manage internal and external software platforms to ensure smooth operations.
• Produce site/job specific risk assessments and method statements.

Skills

Asbestos consultancy experience

Excellent communication skills

Client relationship management

Project management

Education

P402 Qualification

Job description

Job Introduction

An exciting opportunity to join the Operations and Technical Services team based in our Gateshead office as a Technical Coordinator. This role will serve as the primary liaison for national accounts, ensuring asbestos-related projects are delivered safely, efficiently, and in line with all regulatory requirements. This role combines technical expertise in asbestos management with client-facing coordination responsibilities, supporting key accounts across multiple regions. Providing technical advice and guidance to our team of Operations Coordinators, site colleagues and clients.

How Youll Contribute

• Act as a central point of contact for national clients, dealing with day-to-day queries, technical advice and all contract related administration
• Dealing with client requests accepting work orders, scheduling, arranging site access and progress reporting
• Production of site/job specific risk assessments & method statements
• Engaging with clients when providing technical advice and guidance relating to asbestos and other hazardous materials
• Management of internal and external software platforms, ensuring that the company's systems (NexGen) are well administered and kept up to date.
• Ensuring contract SLAs are met and KPIs are achieved
• Report quality checking
• Financial administration (Invoicing & General WIP management)
• Attending client meetings and systems training sessions (travel may be required
• Ensuring that all client requests are dealt with efficiently and in a timely manner.
• Undertake other duties and responsibilities as required by senior management.

Knowledge And Skills

• P402 Qualification is essential
• Proven experience in asbestos consultancy, surveying, or project management
• Excellent communication and client relationship management skills
• Ability to manage multiple projects and accounts simultaneously
• Ability to meet deadlines consistently
• Excellent planning and organizational skills
• Ability to work effectively as part of a team
• Ability to communicate effectively with all key stakeholders

Behaviours You Will Demonstrate

Integrity: Acts with honesty, respect, fairness and transparency in all of our endeavours and interactions. Promotes diversity, inclusion and equality in our workplace. Remains consistent in the quality of the delivery of our actions and behaviours

• Empowers one other to challenge the status quo and seek out new opportunities
• Pursues ideas that have the potential to make a positive difference to our community by raising quality or driving improvement
• Flexible and able to adapt to a changing work environment
• Demonstrates resilience and determination by using initiative to be resourceful and work without always being told what to do

Trust: Always manages sensitive information appropriately. Listens to our community, giving everyone a voice and working together to find solutions. Builds trusted relationships at all levels across our community

• Demonstrates a strong work ethic to deliver our mission and culture
• Decisive and able to take responsibility for actions
• Understands compliance and the need to follow Group procedures
• Strives for excellence in all that we do

Sustainability: Contributes to a thriving working environment in which our colleagues can grow and encourage one another to make a positive impact on the world around us. Committed to supporting environmental, charitable and sustainable practices and initiatives within our workplace

Benefits

• Salary sacrifice car scheme
• Cycle to work scheme
• Retail discounts platform
• EAP
• Cashback health scheme
• Life Assurance

Lucion is proud to be an equal opportunity employer. We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment.