Technical Consultants Risk, GRC, SecOps

Nelson Frank; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A pioneering consultancy firm in the UK is seeking a Technical Consultant to implement ServiceNow solutions. The role involves client engagement, designing user stories, and ensuring platform integrity. Ideal candidates will have expertise in ServiceNow products and effective communication skills. This is an exciting opportunity to join a boutique firm dedicated to client success.

Qualifications

• Experience in implementing ServiceNow solutions.
• Ability to develop user stories and communicate effectively.
• Experience facilitating workshops and managing stakeholder relationships.

Responsibilities

• Implement ServiceNow solutions and maintain the functional integrity of the platform.
• Support client design sessions and project demonstrations.
• Develop and evaluate clear customer requirements across platform modules.

Skills

ServiceNow products expertise

ITSM familiarity

SecOps knowledge

RiskOps understanding

GRC knowledge

HRSD knowledge

Job description

Overview

Nelson Frank is working with a pioneering ServiceNow partner based in the UK, dedicated to delivering exceptional client experiences. As a boutique company, their mission is to drive transformative success and rapid value realisation for clients through the ServiceNow platform, enhanced by cutting-edge AI technologies.

Role

As a Technical Consultant, you will play a vital role in implementing ServiceNow solutions. You\'ll support projects by assisting in client design sessions, crafting detailed user stories, and maintaining the functional integrity of the platform and associated processes.

Key Responsibilities

• Apply your expertise in one or more ServiceNow products, with familiarity in ITSM, Secops, RiskOps, GRC and HRSD being advantageous.
• Facilitate customer workshops and lead project demonstrations using the ServiceNow platform.
• Develop clear and actionable customer requirements (user stories), including scripting and configuration across various platform modules.
• Evaluate potential ripple effects of proposed solutions on other areas within the ServiceNow ecosystem.
• Communicate effectively with clients and internal teams, assisting in the management of critical stakeholder relationships.

For more information please apply with a detailed CV!