Technical Compliance Manager

Lolascupcakes; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Lolascupcakes is seeking a Technical Leader to join their team in Greater London, England. In this pivotal role, you will lead the technical function on-site, ensuring the highest standards of food safety, quality, legality, and compliance.

The ideal candidate will have a degree in Food Science, HACCP Level 4, and extensive experience in food manufacturing. This high-impact position offers a chance to influence growth while fostering a strong food quality culture.

Qualifications

• Strong technical leadership experience in food manufacturing.
• Knowledge of SALSA and BRC standards.
• Proven track record in driving food quality culture.

Responsibilities

• Lead the technical function on site for food safety and quality.
• Champion a strong food quality and safety culture.
• Maintain the Technical Compliance Management System.

Skills

Technical leadership

Food safety knowledge

Compliance management

Communication skills

Education

Degree in Food Science

Lead Auditor qualification

HACCP Level 4

Food Safety Level 3

IOSH or NEBOSH

Job description

About Us

Founded in 2006, Lola’s is one of the UK’s best‑loved premium cake brands, known for handcrafted celebration cakes and cupcakes made fresh every day.

Now backed by Finsbury Food Group, we’re entering an exciting new phase of growth with ambitious plans to strengthen our operational capability.

This is a fantastic opportunity to join at a pivotal point and help shape the future of technical standards, food safety, quality, and compliance across the site.

What You’ll Do

• Lead the technical function on site, delivering the technical strategy and ensuring the highest standards of food safety, quality, legality, and compliance.
• Champion a strong food quality and safety culture, embedding best practice and driving a “Health and Safety First” mindset across the business.
• Maintain and improve the Technical Compliance Management System, ensuring the site remains aligned with legislation, customer requirements, and industry standards.
• Lead audits, investigations, crisis and incident management, and follow‑up actions to support compliance and continuous improvement.
• Own the site Technical and Quality Plan, supporting the journey to BRC standard while meeting SALSA and customer expectations.
• Lead the HACCP team and provide technical support across Procurement, NPD, Operations, and project teams.
• Monitor technical performance data, identify improvement opportunities, and drive delivery against key KPIs.
• Develop and lead the technical team, building capability, coaching others, and contributing as a key member of the site leadership team.

What You’ll Bring

• A degree in Food Science and a Lead Auditor qualification.
• HACCP Level 4 and Food Safety Level 3 qualifications are essential, alongside IOSH or NEBOSH.
• Strong technical leadership experience within food manufacturing, ideally in a fast‑paced bakery or wider food production environment.
• Strong knowledge of food safety systems, customer standards, legislation, and audit requirements, including SALSA and BRC.
• A proven track record of driving food quality culture, leading teams, and delivering continuous improvement in operational settings.
• Commercial awareness, sound judgement, and the ability to assess risk and make confident decisions.
• Excellent communication and influencing skills, with the credibility to build relationships across the business and with external stakeholders.

Why This Role?

This is a high‑impact leadership role with the opportunity to shape standards, build capability, and influence the next phase of growth at Lola’s.

If you’re an experienced technical leader who thrives in fast‑paced food manufacturing and wants to make a visible difference, we’d love to hear from you.