Technical Compliance Coordinator

drnewitt.vincere.io; Clevedon; On-site; GBP 30,000 - 42,000; Full time

Job summary

Dr Newitt is seeking a Technical & Compliance focused role to support food manufacturing site in maintaining high standards of safety, quality and regulatory compliance, including BRCGS, GMP, audits and supplier management.

You will provide day-to-day technical support, handle non-conformances, assist with certificates of analysis, and help with site improvement initiatives across Production, Quality and Customer Service. Full UK driving licence and right to work in the UK required.

Qualifications

• Previous experience in a technical, quality or compliance role within food manufacturing.
• Working knowledge of BRCGS, GMP, M&M and customer food safety standards.
• Food Science, Food Technology or a related HND, degree or equivalent qualification.
• Strong communication, organisation and documentation skills, with excellent attention to detail.
• Ability to manage day-to-day compliance issues with minimal supervision and work effectively in a fast-paced environment.
• Competent using Microsoft Office, particularly Word and Excel.
• Full UK driving licence and right to work in the UK.

Responsibilities

• Support the factory with technical queries, internal audits, traceability exercises and day-to-day compliance issues.
• Maintain technical systems, procedures and documentation in line with BRCGS, customer and site requirements.
• Develop and update company procedures and specifications where required.
• Support GMP, hygiene and procedural audits and work closely with Production and other teams to maintain and improve site standards.
• Provide technical cover and support for compliance queries in the absence of the Technical Manager.
• Log, investigate and support the resolution of non-conformances, customer complaints and technical issues.
• Liaise with customers regarding technical queries, investigations and relevant product information.
• Support the management of sample results, Certificates of Analysis and out-of-specification results, ensuring appropriate escalation.
• Assist with customer specifications and technical documentation in accordance with internal procedures.
• Manage the site's pest control contractor, monitoring performance and ensuring issues are addressed promptly.
• Support raw material supplier management and assist with raw material data and specification requirements.
• Maintain and support relevant certifications, including Halal, Kosher and Sedex.
• Assist with special technical projects and site improvement initiatives as required.
• Support routine quality checks and emergency laboratory testing where required.
• Maintain accurate technical records and ensure information is communicated effectively to relevant teams.
• Work collaboratively across Production, Quality, Customer Service and other functions to resolve issues and maintain compliance.

Job description

To support the Technical Team in maintaining high standards of food safety, quality and compliance across the manufacturing site. The role will provide day-to-day technical support to the factory, ensuring compliance with BRCGS, GMP, customer and regulatory requirements, while supporting audits, investigations, supplier management and continual improvement.

Technical & Compliance

• Support the factory with technical queries, internal audits, traceability exercises and day-to-day compliance issues.
• Maintain technical systems, procedures and documentation in line with BRCGS, customer and site requirements.
• Develop and update company procedures and specifications where required.
• Support GMP, hygiene and procedural audits and work closely with Production and other teams to maintain and improve site standards.
• Provide technical cover and support for compliance queries in the absence of the Technical Manager.

Non-Conformance & Customer Support

• Log, investigate and support the resolution of non-conformances, customer complaints and technical issues.
• Liaise with customers regarding technical queries, investigations and relevant product information.
• Support the management of sample results, Certificates of Analysis and out-of-specification results, ensuring appropriate escalation.
• Assist with customer specifications and technical documentation in accordance with internal procedures.

Suppliers, Certification & Site Standards

• Manage the site's pest control contractor, monitoring performance and ensuring issues are addressed promptly.
• Support raw material supplier management and assist with raw material data and specification requirements.
• Maintain and support relevant certifications, including Halal, Kosher and Sedex.
• Assist with special technical projects and site improvement initiatives as required.

Quality & Laboratory Support

• Support routine quality checks and emergency laboratory testing where required.
• Maintain accurate technical records and ensure information is communicated effectively to relevant teams.
• Work collaboratively across Production, Quality, Customer Service and other functions to resolve issues and maintain compliance.

Key Skills & Experience

• Previous experience in a technical, quality or compliance role within food manufacturing.
• Working knowledge of BRCGS, GMP, M&S and customer food safety standards.
• Food Science, Food Technology or a related HND, degree or equivalent qualification.
• Strong communication, organisation and documentation skills, with excellent attention to detail.
• Ability to manage day-to-day compliance issues with minimal supervision and work effectively in a fast-paced environment.
• Competent using Microsoft Office, particularly Word and Excel.
• Full UK driving licence and right to work in the UK.