Technical Commercial Underwriter

Benefact Group plc; Bradley Stoke; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading insurance firm in the UK is seeking a Technical Commercial Underwriter to join their team in Gloucester. In this role, you will provide mentorship and ensure the technical competence of underwriters while managing complex case work. Ideal candidates will have strong insurance technical expertise and a commitment to exceptional customer service. This position offers a hybrid working model and various benefits.

Benefits

Competitive salary

Hybrid working

Group Personal Pension - up to 12% employer contribution

Generous annual bonus scheme between 6% and 24%

25 days annual leave plus bank holidays

Health and wellbeing benefits

Full study support for professional qualifications

Qualifications

• Proven track record of delivering exceptional customer service.
• In-depth insurance technical experience and experience of acting as a coach.
• Experience of effective stakeholder management.

Responsibilities

• Develop underwriting for new and existing business.
• Act as a technical referral point for the team and mentor colleagues.
• Lead the team self-audit process and implement solutions.

Skills

Customer service

Insurance technical expertise

Stakeholder management

IT skills

Communication skills

Education

Minimum of 5 GCSEs including Maths and English at grade C or above

Dip CII / ACII qualified or commitment to achieve

Job description

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

Job ref: 204177

About the role

Ecclesiastical Insurance, who are proudly part of Benefact Group, are looking for a Technical Commercial Underwriter to join our Church and Direct Commercial Team in our Gloucester office.

As a Technical Underwriter you will act as the technical specialist for the team. You will be responsible for the technical competence of a team of underwriters, mentoring and coaching, providing training, establishing procedures and updates, and conducting audits. You’ll work closely with internal and external stakeholders and act as a referral point within the team, contributing to a dynamic and high-performing underwriting team.

In this role you will also handle your own case work, including some of our most complex, prestigious and valued risks and customers, ensuring seamless servicing.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.

What you'll be doing

• Developing, negotiating and profitably underwriting new and existing business within own authority and in line with the team, delivering underwriting excellence through specialist knowledge and support
• Responsible for the technical competence of underwriters across the area. Act as a technical referral point for the team, provide coaching, training and support for colleagues including less experienced members of the team with their engagement and underwriting development, identifying training needs and delivering training where appropriate
• Leading the team self-audit process including completing audits and analysing team audit results, identifying trends and implementing solutions to improve future results
• Representing and promoting Ecclesiastical at customer, partner and industry events where required
• Actively expanding personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD)

What you'll need to have

• A proven track record of delivering exceptional customer service as an individual and as an effective part of the team
• In-depth insurance technical experience and experience of acting as a coach, empowering others within a commercial environment including taking referrals
• Experience of effective stakeholder management within a commercial environment
• Appropriate IT skills
• Strong verbal and written communication skills
• Minimum of 5 GCSEs including Maths and English at grade C or above or equivalent experience

What makes you stand out

• Dip CII / ACII qualified or commitment to achieve within an agreed timescale
• Experience of conducting training to individuals and groups
• Experience of completing audits and providing feedback to improve underwriting performance
• Candidates with qualifications beyond GCSE level, such as A-Levels, a diploma or relevant higher education certifications

What we offer

• A competitive salary - let's discuss it
• Hybrid working
• Group Personal Pension - up to 12% employer contribution
• Generous annual bonus scheme between 6% and 24%
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

Hear from the hiring manager

The Church and Direct Team deal with a wide-ranging scope of risks and products. We insure some of the most iconic risks within the Company, from churches and cathedrals to large commercial properties, vicarages and manses to retreat centres and even an Oxford college. Our product range goes from Cathedrals, to Property Owners, to Education and Charity.

About us

Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.

As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.