Technical Business Analyst

We Manage Jobs(WMJobs); Wolverhampton; On-site; GBP 44,000 - 50,000; Full time

Job summary

A local government authority in Wolverhampton seeks a Technical Business Analyst to initiate and drive digital business change projects. This full-time position offers a salary between £44,075 and £49,282 and requires proven experience in business analysis and process automation. Join our dynamic team to make a significant impact on enhancing digital services and improving customer engagement.

Qualifications

• Proven experience in Business Analysis.
• Strong understanding of process automation.
• Excellent communication and collaboration skills.
• Ability to work effectively in a team and lead change initiatives.

Responsibilities

• Gathering requirements and conducting feasibility studies.
• Justifying significant financial investments to improve systems.
• Defining business processes and roles.
• Delivering value-for-money solutions and maximizing return on investment.

Skills

Proven experience in Business Analysis

Strong understanding of process automation

Excellent communication and collaboration skills

Ability to work effectively in a team and lead change initiatives

Job description

Technical Business Analyst

Salary - £44,075 - £49,282 (Grade 7)

Hours - 37

Contract type - full time, permanent

Join Our Team as a Technical Business Analyst!

Are you an experienced Business Analyst with a passion for process automation? The City of Wolverhampton Council is looking for a talented Technical Business Analyst to join our dynamic and hardworking Digital and IT team.

As a Technical Business Analyst, you will be an integral part of our Applications Support Team within Digital and IT. Reporting to the Digital Technical Programme Manager, you will play a key role in initiating and driving Digital and IT-enabled business change projects. Your responsibilities will include:

• Gathering requirements and conducting feasibility studies.
• Justifying significant financial investments to improve systems.
• Defining business processes and roles.
• Delivering value-for-money solutions and maximizing return on investment.

You will work across the organization to deliver cost-effective business and IT AI solutions. By developing business cases that promote the identification and delivery of business benefits, you will contribute to significant cost reductions for the council. As a catalyst for change, you will lead work streams on council business change programmes and act as a conduit for the transfer of knowledge and skills during the change process.

What We Are Looking For:

• Proven experience in Business Analysis.
• Strong understanding of process automation.
• Excellent communication and collaboration skills.
• Ability to work effectively in a team and lead change initiatives.

If you are ready to take on this exciting challenge and make a real impact, we would love to hear from you!

Apply Now

Be a part of our journey to enhance the digital presence and improve customer engagement at the City of Wolverhampton Council.

Closing date for applications: 21st November 2025

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Should you wish to discuss this opportunity further, please contact Mike Allen, Digital Solutions and Development Manager.

Email: [e-mail]

Our Working Arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed work style work in a fixed permanent council location. Roles with a field work style are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible work style have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We’ve received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers – we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect – Learn more about the staff equality forums here.

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure – Learn more here.

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click Learn more here.

Attached Documents

Job Description and Person Specification