Technical Author

BT Group; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

10% annual bonus

Private GP 24/7

Pension scheme

Holiday purchase scheme

Discount BT products

Job summary

BT Group is seeking a Technical Author for our London (Euston) site. The role focuses on managing the technical documentation program, adhering to IPS/ DL F and ITIL frameworks, and supporting security-cleared operations.

You will coordinate cross-functional authoring activities, maintain TDMP, and work with subcontractors to deliver compliant technical material. This role requires prior technical writing experience within regulated environments and DV security clearance potential.

Qualifications

• Experience as a technical author/writer in a regulated or quality-driven environment.
• Proficient in MS Excel, Word and Adobe PDF, with advanced styling and cross-referencing.
• Demonstrable technical document writing experience in defence/ IPS contexts.
• Knowledge of Def. Stan. 00-600 / 00-601 / S1000D.

Responsibilities

• Lead and manage the Technical Documentation programme and related contractual documents.
• Coordinate authoring activities to support the SA process and online library.
• Implement TDMP and support TD/ILS activities.
• Review subcontractor data and provide compliance feedback.
• Collaborate with SMEs to collect and consolidate technical data.
• Attend formal and ad-hoc project review meetings.
• Provide reporting on TD activities and advise on TD issues.

Skills

Technical writing

MS Office

Adobe PDF

Documentation editing

S1000D knowledge

CAD tools

Tools

CAD tools

Job description

Job Description

Job Title: Technical Author

Req ID: 59271

Job Function: Security

Posting Start Date: 24/08/2026

Division: UK Business

Job Location: GBR London - Euston TE

Advertised Salary: Competitive with Great Benefits

Closing Date: 23/7/2026

Due to the sensitive nature of this role, you will be required to undergo DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

You’ll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

About the role

You are to have strong collaborative leadership skills to create, develop and maintain Managed Services; you need to be agile in approach in maintaining strong strategy, objectives, and goals relating to the operational service lifecycle of technologies, locations, platforms, and solutions using the AIA/ASD S-Series Integrated Product Support (IPS) specifications, Defence Logistics Framework (DLF) and ITIL methodologies.

What you’ll be doing

• Implementation of the Technical Documentation programme of work including the TDMP and the provision and maintenance of associated contractual documentation and programme plans.
• Co-ordination of the authoring activities required to support the SA process in the provision of information for an online library.
• Implementation of the TDMP.
• Assistance to the BT ILSM in the negotiation and review of contract/sub-contract requirements.
• Reviewing data supplied by subcontractors and provide review and comment reporting as appropriate through the BT ILSM.
• Collaborating with all SME areas to collect technical documentation data.
• Attending formal and ad-hoc project review meetings.
• Undertaking and reporting on Technical Documentation (TD) activities as directed by the BT ILSM. Advising on ILS TD issues and initiatives

Essential Skills / Experience

• Previous demonstrable experience in a technical author / writer role
• Worked in a quality driven environment utilising a technical control system, for example a regulated industry
• MS Excel, Word & Adobe PDF- intermediate to advanced user (Styles, Cross reference, Caption)
• Demonstrable technical document writing experience
• Knowledge of Def. Stan. 00-600 / 00-601 / S1000D

Desirable Skills / Experience

• Broad engineering experience
• An understanding of systems integration and/or systems engineering would be advantageous
• Proficient in the use of Microsoft office tools
• Experience of CAD manipulation for the development of technical illustrations.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave - 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme - 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK.

With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future - whatever your background or experience.

In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries.

A FEW POINTS TO NOTE

• Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
• We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
• DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.