Technical Author

flex; Dromore; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global leader in critical power solutions is seeking a Technical Author in Northern Ireland. The role involves creating test documentation for the iOS Engineer App, compiling Operation and Maintenance Manuals, and ensuring high-quality standards. The successful candidate will possess at least a GCSE English Grade 4 and demonstrate excellent communication skills, attention to detail, and proficiency in Microsoft Office. A competitive salary and a comprehensive benefits package are offered, along with opportunities for remote work and professional development.

Benefits

Competitive salary

Enhanced annual leave

Attendance bonus

Employee recognition scheme

Volunteer days

Cycle to Work scheme

Enhanced maternity/paternity leave

Qualifications

• Minimum GCSE English Grade 4 (formerly grade C) or equivalent.
• Excellent personnel management and communication skills.
• Proactive with problem solving and continuous improvement mindset.

Responsibilities

• Create test documentation for the iOS Engineer App.
• Compile Operation and Maintenance Manuals.
• Validate and request equipment service tags.

Skills

Excellent personnel management and communication skills

Problem solving and continuous improvement

Attention to detail

Proficient in electrical engineering drawings

Excellent PC skills, particularly Microsoft Office

Team player

Education

Minimum GCSE English Grade 4 (formerly grade C) or equivalent

Job description

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.

We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.

Job Summary

The Technical Author will be responsible for creating test documentation for use with the inhouse developed iOS Engineer App in both Microsoft Word and Adobe PDF form formats, in accordance with Anord Mardix drawings and testing schedules. This element involves the extensive use of Anord Mardix’s Vision database and coordination of data therein, particularly during service tag requests.

Clear lines of communication will be established with the production teams and project management during this process and workload managed accordingly to meet the company’s demanding production schedule.

The role also involves writing and compiling Operation and Maintenance Manuals and Client Training Manuals to the meticulously high standard that has currently been achieved. This presents the opportunity to further understand the operation of Anord Mardix assemblies as part of the authoring process.

What a typical day looks like:

• Validate and request equipment service tags via Vision.
• Produce electronic test documentation templates for iOS Engineer App use.
• Generate Factory Acceptance Test (FAT) documentation.
• Write and compile Operation & Maintenance Manuals and Training Manuals.
• Build and maintain relationships with key internal personnel.
• Daily liaison with production teams to monitor, improve processes and resolve deficiencies.
• Assist in employee training, development and engagement.

The experience/qualification we’re looking to add to our team:

• A minimum of GCSE English Grade 4 (formerly grade C) or equivalent.
• Excellent personnel management and communication skills.
• A team player with a positive attitude towards work and staff engagement.
• Proactive with an eye for problem solving and continuous improvement.
• Excellent PC skills, particularly Microsoft office.
• Proficient in the understanding of electrical engineering drawings.
• Operate with a high level of attention to detail.
• Eligibility to work in the UK
• Working knowledge of Power Switchgear and Control gear assemblies would be advantageous.

What you’ll receive for the great work you provide:

• An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
• A competitive salary and benefits package which includes:
  • A merit-based annual pay review
  • Enhanced annual leave
  • Attendance bonus
  • Employee recognition scheme and long service awards
  • Referral bonus
  • Volunteer days
  • Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
  • Sick pay scheme
  • Cycle to Work scheme
  • Enhanced maternity/paternity leave

• Flexible/Remote/HybridWork based on your Job Function
• Travel opportunities (role dependent)
• Support in your well-being by access to
  • Employee Assistance Programme offering free access to qualified counsellors and expert advice
  • On-site trained Mental Health First Aiders
• Access to various discount programs (including food, activities, gym memberships etc.)

AD06

Job Category Design, Process & Technology Engineering

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).