Technical Assistant

Serco Group Plc; Sutton Coldfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community-focused leisure trust is seeking a dedicated Maintenance Technician to provide professional maintenance services. The role includes managing various systems, supervising contractors, and responding to emergencies across multiple sites. Ideal candidates will have experience in maintenance and hold relevant skills in plumbing, HVAC, and health & safety legislation. This position offers a diverse range of benefits and the opportunity to work in a vibrant community environment.

Benefits

Up to 6% contributory pension scheme

Training and development opportunities

Health and wellbeing support

Discounts with various retailers

Employee share scheme

Paid volunteering day

Qualifications

• Previous experience in a similar maintenance role is preferred.
• Ability to maintain accurate written and electronic records is essential.
• Knowledge of health & safety legislation is necessary.

Responsibilities

• Maintain, service, and repair various system types.
• Provide hands-on maintenance and supervise external contractors.
• Respond to out-of-hour emergencies and cover weekends.

Skills

Multi-skilled with basic plumbing

Experience with reactive work on pool plant

Knowledge of planned preventive maintenance

Basic carpentry skills

Basic electrical skills

Job description

Here at Birmingham Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team – and right now we have a rare opportunity for you to join our technical team.

The post holder will consistently provide a professional and effective maintenance, service and repair function on a pre‑planned, ad‑hoc, breakdown and reactive basis. The role requires being on call on a weekend rota basis and will be paid in lieu of plain time if required to respond.

Responsibilities

• Maintain, service and repair the following system types as determined by the contract’s managers:
  • Cooling systems
  • Domestic cold‑water systems
  • Domestic hot water systems
  • Electrical systems
  • Heating systems
  • Mains cold water systems
  • Sanitary systems
  • Ventilation systems
  • Water movement systems
• Provide hands‑on maintenance and supervise external sub‑contractors
• Work across multiple sites; must hold a clean, in‑date driving licence
• Drive a works van provided by the company with a fuel card
• Respond to out‑of‑hour emergencies, covering 5 days out of 7

Qualifications

• Previous experience in a similar maintenance role (ideally including pool plant)
• Experience with reactive work on pool plant, HVAC, mechanical and electrical systems
• Multi‑skilled with basic plumbing, carpentry and electrical skills
• Ability to maintain accurate written and electronic records
• Knowledge of planned preventive maintenance and health & safety legislation

Benefits

• Pension: Up to 6 % contributory pension scheme
• Training and development: 1,100+ internal courses, qualification funding, apprenticeships, mentoring and internal progression opportunities
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans and 30 % off at Serco‑managed leisure centres
• Discounts: Save across around 1,000 retailers, food, clothing, entertainment, travel and more
• ShareSave scheme: Save regularly and buy Serco shares at a discount at the end of the savings period
• Employee networks: Dedicated networks for support, sharing ideas, networking and community building
• Charity: Paid volunteering day each year; donate to your favourite charity tax‑free via the Payroll Giving Scheme

Serco/Serco Leisure Operating Limited are appointed as the Trust’s managing agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that, in line with the company’s policy, employees will have a DBS check where appropriate.