Technical Assistant

Sodexo Ltd; Ashford; On-site; GBP 26,000; Full time

Job summary

A leading service provider in the UK seeks a Technical Assistant to maintain biomedical devices at various sites. The role requires at least 1 year of experience in a technical field and a strong commitment to quality and customer service. You will work closely with Biomedical Engineers to meet service targets in a supportive environment. The company offers competitive compensation and extensive employee benefits.

Benefits

Mental health and wellbeing support

Employee Assistance Programme

Health and wellbeing app

Sodexo Discounts Scheme

Retirement Plan

Death-in-Service benefit

Career development opportunities

Cycle to Work Scheme

Volunteering opportunities

Flexible work environment

Full training and protective uniform

Qualifications

• At least 1 year of experience in a biomedical engineering or technical field.
• Strong commitment to quality, safety, and customer service.
• Ability to work effectively as part of a team.
• Full UK Driving License.

Responsibilities

• Perform Planned Preventive Maintenance and Corrective Maintenance on medical devices.
• Maintain safe working practices and adhere to Health & Safety policies.
• Support Biomedical Engineers in exceeding KPI targets.

Skills

Organisational skills

Written communication

Verbal communication

Customer-focused attitude

Job description

Technical Assistant

Location: Kent Community Workshops (and other MTS/customer premises as required)

Hours: 37.5 per week (Monday–Friday, 08:00–16:30 or 08:30–17:00)

Salary: £25,375 per year

About the Role

We are looking for a amotivatedTechnical Assistant tojoin our team, supporting the maintenance and repair of a wide range ofbiomedical devices across specified sites.You’ll work closely with yourmanager and Biomedical Engineers to ensure all service targets andKey Performance Indicators (KPIs) areachieved, while maintaining high standards of quality and customersatisfaction.

This role offers anexcellent opportunity to build your technical skills within a supportive,team-focused environment, working underMTS’s Quality Management System(QMS).

Main Responsibilities

• Carry outPlanned Preventive Maintenance (PPM)andCorrective Maintenance (CM)on a wide range of medical devices (following training).
• Work in line with manufacturer specifications for all maintenance activities.
• Complete associated administrative tasks and maintain accurate records within the company’s management database.
• Support Biomedical Engineers in day-to-day operations and exceed KPI targets.
• Maintainsafe working practicesand adhere to all Health & Safety policies.
• Manage and maintain stock levels of spare parts.

Additional Duties

• Assist in scheduling planned and remedial workload.
• Help manage contract workload requirements.
• Maintain service documentation in line with OEM specifications.
• Escalate issues or resource requirements as needed.
• Liaise effectively with third-party suppliers and subcontractors.
• Ensure integrity of asset data and maintain tools/test equipment.
• Identify and support service improvement initiatives.

About You

• You’ll have at least1 years' experiencein a biomedical engineering or similar technical field and a strong commitment to quality, safety, and customer service.

Essential requirements:

• Minimum 1 year of relevant technical experience (biomedical or related field).
• Strong organisational, written, and verbal communication skills.
• Ability to work effectively as part of a team.
• Proactive and customer‑focused attitude.
• Full UK Driving Licence.

Why Join Us?

At MTS, we prideourselves on delivering excellence in biomedical engineering support. As aTechnical Assistant, you’ll gain hands‑on experience with cutting‑edge medicaltechnology while contributing to high‑quality healthcare service delivery.

What we offer:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part ofsomething greater? Apply today!Career progression for the caringprofession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volumeof applications.

About Sodexo

At Sodexo, ourpurpose is to create a better every day for everyone to build a better lifeforall.As the global leader in services that improve the Quality of Life, weoperate in 55 countries, serving over 100 million consumers each day through ourunique combination of On-Site Food and FM Services, Benefits & RewardsServices and Personal & Home Services.

We are committedtobeingan inclusive employer. We are a forces friendly employer.Wewelcome and encourage applications from people with a diverse variety ofexperiences, backgrounds, and identities.We encourage our employees toget involved with our Employee Networks such as Pride, Sodexo Parents &Carers, Sodexo Disability, Ability network, So Together, Generations andOrigins.

We’re a DisabilityConfident Leader employer.We’re committed to changing attitudes towardsdisability, and making sure disabled people have the chance to fulfil theiraspirations.We run a Disability Confident interview scheme for candidateswith disabilities who meet the minimum selection criteria for the job.

Clickheretoread more about what we do to promote an inclusive culture.

Sodexo Disability,Ability network, So Together, Generations and Origins.