Technical Architect - Salesforce - Inside IR35

SR2 - Socially Responsible Recruitment; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A recruitment agency is seeking an experienced Technical Architect specializing in ServiceNow to optimize Change Management and CMDB architecture in a large-scale enterprise environment. This role involves technical governance, designing workflows, and ensuring data quality. The ideal candidate will have a strong background in technical architecture and ServiceNow best practices. This position offers a competitive rate between £450 - £575 inside IR35, located in London or Leeds.

Qualifications

• Extensive experience in designing technical architectures.
• Proven expertise in ServiceNow platform governance.
• Strong ability to translate requirements into technical solutions.

Responsibilities

• Define and govern the technical architecture for Change Management and CMDB on ServiceNow.
• Shape CMDB architecture and ensure data quality.
• Architect technical solutions supporting service and asset workflows.

Skills

ServiceNow

Change Management

CMDB

Technical Architecture

Job description

Technical Architect - ServiceNow (Change Management & CMDB)

Location : London or Leeds

Rate : £450 - £575 inside IR35

We're seeking a highly capable ServiceNow Technical Architect to lead the design, governance, and optimisation of the Change Management and CMDB architecture within a large-scale enterprise environment. This role ensures technical integrity, platform scalability, and alignment with ServiceNow best practice across complex, multi-team delivery.

Key Responsibilities Architecture & Design

• Define and govern the end-to-end technical architecture for Change Management and CMDB on the ServiceNow platform.
• Design data models, workflows, and integrations that ensure accuracy, scalability, and performance.
• Translate business and operational requirements into robust technical solutions aligned with ServiceNow standards.

CMDB Ownership

• Shape the CMDB architecture, including class models, relationship mapping, data quality rules, reconciliation logic, and discovery patterns.
• Ensure CMDB design supports service, asset, and change workflows across the wider ecosystem.
• Oversee the integration of external data sources into the CMDB with strong data governance.

Change Management Technical Leadership

Architect a...