Technical Application Specialist, UK & Ireland - Windows & Door Hardware

Irving Knight Group; Bristol; Hybrid; GBP 42,000 - 52,000; Full time

Job summary

A leading building materials company is seeking a Technical Application Specialist to provide expert technical support across the UK & Ireland for window and door hardware. You will support customers and teams, conduct installations and training, and resolve technical inquiries. Ideal candidates should have experience in the building materials industry and a customer-focused mindset. This role offers a competitive salary and benefits package.

Benefits

Bupa Private Health Care

Company Electric Van/Car with fuel card

26 days annual leave

Pension plan

Communication package: mobile phone and laptop

Qualifications

• Must have technical, technical sales or engineering experience within the building materials industry.
• Must have UK driver's licence.
• Good understanding of mechanical products.

Responsibilities

• Be the go-to expert for technical support across the UK & Ireland region.
• Support customers, fabricators, and internal teams with product applications.
• Provide technical support for standard and advanced product applications.

Skills

Technical sales experience

Strong technical acumen

Customer-focused mindset

Clear communication skills

Job description

Job Title: Technical Application Specialist, UK & Ireland - Windows & Door Hardware

Area to be covered: UK & Ireland (Ideally based M62 corridor)

Work Environment & Conditions: 50% home based : 50% field based, 95% of activities within the UK & Ireland region 1-2 days of home office per week

Salary: £42,000 - £52,000 + 20% Bonus (paid annually) + Company Electric Van / Car with fuel card

Benefits: Communication package: mobile phone, laptop, home office setup, Bupa Private Health Care, 26 days annual leave, pension plan

Responsibilities:

• Working for an international manufacturer of high-quality window and door hardware and sealing systems, as well as roof windows
• Be the go-to expert for technical support across the UK & Ireland region.
• Play a key role in supporting customers, fabricators, and internal teams with product applications, installations, and training.
• To ensure seamless integration of high-quality window and door hardware and sealing products and deliver exceptional service / solutions.
• Provide technical support for standard and advanced product applications
• Investigate and resolve complex technical inquiries
• Conduct sample installations and test fittings (internally and externally)
• Support fabricators during the onboarding and servicing of products
• Act as a practical trainer within the training program
• Participate in local product certification and testing processes
• Maintain and update local technical documentation
• Reports to Regional Sales Manager, UK & Nordics

Requirements:

• Must have technical, technical sales or engineering experience within the building materials industry, ideally within windows and doors
• Must have UK drivers licence
• Ideally working with functional hardware and have a good understanding of mechanical products.
• Strong technical acumen and interest
• Solution-oriented and customer-focused mindset
• Proactive and well-prepared approach
• Accurate documentation skills
• Clear, honest communication with a light commercial touch

Company:

• Established 1935, European HQ
• 5000 global employees, 25 employees in Western Europe Division, 5 in the UK
• €900 million global turnover
• 18 global production sites