Technical Application Specialist

lloyds banking group; Bristol; On-site; GBP 59,000 - 74,000; Full time

Job summary

A prominent banking institution in Bristol is seeking a Technical Application Specialist to ensure the operational excellence of their Pega Customer Decision Hub (CDH) platform. The ideal candidate has 6-8 years of experience with decisioning platforms, strong communication skills, and proficiency in Google Cloud. The role offers hybrid working conditions and a comprehensive benefits package, including a generous pension and 30 days of holiday.

Benefits

Generous pension contribution

Annual performance-related bonus

Share schemes including free shares

Discounted shopping

30 days’ holiday

Wellbeing initiatives and parental leave policies

Qualifications

• 6-8 years of experience in a technical or operational role with Pega CDH.
• Strong knowledge of Pega CDH architecture and troubleshooting.
• Experience managing secure operations.

Responsibilities

• Ensure efficient and secure operation of Pega CDH.
• Lead incident resolution and root cause analysis.
• Customize and configure Pega CDH for business needs.

Skills

Experience with Google Cloud (GCP)

Pega CDH or similar decisioning platforms

Database administration and SQL

Problem-solving and analytical skills

Strong communication skills

Tools

Pega CDH certifications

DevOps pipelines

Job description

End Date

Thursday 11 December 2025

Salary Range

£70,929 - £78,810

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Technical Application Specialist

SALARY: £59,850 - £73,150
LOCATION(S): Bristol
HOURS: Full-time, 35 hours per week
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office

ABOUT THIS OPPORTUNITY

Are you passionate about delivering robust, scalable, and secure technology solutions? Join our Customer Decisioning Lab as a Technical Application Specialist (TAS) and play a key role in ensuring the operational excellence of our Pega Customer Decision Hub (CDH) platform.

WHAT YOU’LL BE DOING

Day to day, you will:

• Ensure the continuous, efficient, and secure operation of Pega CDH through proactive monitoring, troubleshooting, and incident management.

• Lead or support incident resolution, root cause analysis, and documentation of corrective actions.

• Customize and configure Pega CDH to meet evolving business needs, managing system changes and ensuring compliance with audit and security standards.

• Support DevOps pipeline activities, including deployment, testing, and release management.

• Oversee application performance and database operations, including query optimization and capacity planning.

• Collaborate with cross-functional teams, provide training, and promote best practices for Pega CDH usage.

• Implement and maintain security measures, supporting audit and compliance processes.

WHAT YOU’LL NEED

• Experience working with Google Cloud (GCP) is essential for this position.

• 6–8 years’ experience working with Pega CDH or similar decisioning platforms in a technical or operational role.

• Strong knowledge of Pega CDH architecture, configuration, and troubleshooting.

• Proficiency in database administration and SQL.

• Excellent problem-solving and analytical skills.

• Strong communication skills to explain technical concepts to non-technical stakeholders.

And any experience of these would be really useful:

• Pega CDH certifications.

• Experience with DevOps pipelines and performance monitoring tools.

ABOUT WORKING FOR US

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.