Technical and NPD Assistant

SHS Drinks; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading beverage manufacturer in Gloucester seeks a proactive Technical and NPD Assistant to optimise manufacturing processes and support product innovation. This role includes collaborating with teams to maintain quality standards and assist in product development from concept to launch. Ideal candidates have a degree in Food Science or a related field and experience in technical roles. Join a dynamic environment where your problem-solving skills can make a real impact.

Qualifications

• 1-3 years of experience in FMCG, food, or manufacturing sectors.
• Knowledge of food safety standards (e.g., HACCP, BRC, ISO) is a plus.
• Highly organised with exceptional attention to detail.

Responsibilities

• Support factory trials and initial production runs.
• Assist in developing product specifications and technical documentation.
• Coordinate data collection for shelf-life studies.

Skills

Experience in a Technical or NPD role

Excellent communication skills

Project management skills

Education

Degree in Food Science, Nutrition, Chemistry

Job description

Job Description

Were seeking a proactive, detail-oriented Technical and NPD Assistant to drive the optimisation of manufacturing processes and support product innovation initiatives. This hands-on role is integral to guiding product development from concept through to launch, while ensuring robust technical standards, regulatory compliance, and operational efficiency.

Youll collaborate closely with cross-functional teams to ensure raw materials, suppliers, and processes meet stringent quality standards, while contributing to continuous improvement across technical and production functions. This is an exciting opportunity for someone who thrives on problem-solving, system enhancement, and making a tangible impact in a fast-paced, dynamic environment.

Key Responsibilities/Duties

Process Development & Technical Support

• Support factory trials, scale-ups, and initial production runs, ensuring process capability and consistent product quality.
• Assist in developing and maintaining product specifications, standard operating procedures (SOPs), and technical documentation.
• Coordinate data collection and reporting for shelf-life studies, process validations, and continuous improvement projects.
• Act as deputy for the Head of Technical and the NPD Manager when required.

New Product Development (NPD) And Existing Product Development (EPD)

• Support the delivery of customer-led NPD and EPD projects (Private Label, Branded, Co-pack), ensuring briefs are met on time and to specification.
• Collaborate with Marketing and Commercial teams to shape and refine product concepts.
• Conduct sensory evaluations and organise benchmarking panels to inform product development decisions.
• Maintain accurate and up-to-date records of trials, formulations, and development timelines.

Quality, Compliance And Supplier Management

• Support the management of raw material and supplier compliance, including onboarding, documentation, and performance monitoring.
• Assist in resolving technical issues and customer complaints through root cause analysis and implementation of corrective actions.
• Provide technical support to Procurement, Marketing, and Site Operations to ensure alignment across all functions.

Experience/Qualifications

• Experience in a Technical or NPD role within FMCG, food, or manufacturing sectors (13 years preferred).
• A degree in Food Science, Nutrition, Chemistry, or a related technical discipline is preferred.
• Knowledge of food safety standards (e.g., HACCP, BRC, ISO) and private label specifications is a plus.
• Excellent communication and project management skills.

Personal Attributes

• Highly organised with exceptional attention to detail.
• Collaborative and confident working cross-functionally.
• Resilient and adaptable in a fast-paced environment.
• A proactive problem-solver with a strong continuous improvement mindset.