Technical Analyst

Howard Kennedy LLP; Greater London; Hybrid; GBP 35,000 - 65,000; Full time

Benefits offered by this job

Flexible working hours

Pro bono and charity project opportunities

Regular social calendar

Wellbeing activities

Professional development support

Job summary

An innovative firm is seeking a motivated Technical Analyst to join its collaborative IT team. This permanent, hybrid role offers the chance to support a dynamic environment as the company migrates to cloud technology. The ideal candidate will have a solid technical background with expertise in cloud services, networking, and cybersecurity. You will manage cloud solutions, deploy SaaS applications, and ensure data protection compliance. This is an exciting opportunity for proactive individuals eager to learn and contribute to the firm's technology strategy while enjoying a supportive team culture that values creativity and individual growth.

Qualifications

• Experience managing cloud services, preferably Azure.
• Strong understanding of networking, security, and data protection laws.

Responsibilities

• Manage and troubleshoot cloud services and SaaS solutions.
• Deploy and manage Windows clients and servers in a hybrid environment.

Skills

Cloud Services Management

Networking Knowledge

Windows Management

Data Protection Knowledge

Cyber Security Principles

Scripting (PowerShell, Python)

Identity Management

Virtualisation (VMware, Azure)

Microsoft 365 Configuration

AI Technology Knowledge

Education

2-4 years of experience in a professional environment

Tools

Microsoft Azure

Microsoft 365

VMware vSphere

PowerShell

Python

Microsoft Power Platform

Job description

The following content displays a map of the jobs location - No.1 London Bridge, London, SE1 9BG

We are seeking a motivated Technical Analyst to join our collaborative IT team. You will help support a dynamic hybrid environment of datacentre hosted infrastructure and cloud services, as we migrate to new technology focusing on cloud.

It's an exciting opportunity for a cloud-first technologist to contribute to innovative projects and support the firm's technology strategy. It will be well-suited to a proactive individual with a good technical background and knowledge of cloud services, networking, virtualisation, scripting, and an understanding of cybersecurity.

This is a permanent, hybrid position. The technical team works on a rotating shift pattern on the following basis:

08.00 – 16.30

10.00 – 18.30

There is an out of hours rota in place covered by both technical and service desk teams.

Main responsibilities

• Cloud Knowledge and Services: Manage and troubleshoot cloud services, preferably Azure. Understanding of SaaS, PaaS, and IaaS.
• SaaS Management: deploying and managing SaaS solutions.
• Networking: knowledge of IP networking, routers, switches, and firewalls.
• Windows: deployment, management, and troubleshooting of Windows clients and servers.
• Data Protection: must have a basic understanding of data protection laws and GDPR.
• Cyber Security: must have general knowledge of cyber security principles and best practices, including secure system design and AI security implications.
• Cloud Services: Microsoft 365: configuring Microsoft 365 services like Exchange Online, SharePoint Online, OneDrive, and Power Platform.
• Identity Management: knowledge of Microsoft Entra and Active Directory, including user authentication and authorisation.
• Networking Details: understanding of IPV4 subnetting and VLANs, preferably Cisco infrastructure.
• Virtualisation: knowledge of VMware vSphere and Azure VMs, including creating and managing virtual environments.
• Scripting: experience with PowerShell and Python for automation and system management.
• Power Platform: experience with Microsoft Power Platform tools.
• AI Platforms: experience with AI/LLM technology, including Copilot and Agentic AI.

About you

Ideally, you will also demonstrate:

• 2-4 years' of experience in a start up or professional environment.
• Technical curiosity and interest in exploring new technologies and finding innovative solutions.
• Eagerness to learn and a proactive attitude towards continuous learning and professional development.
• Well-organised with the ability to manage multiple workloads and competing priorities.
• Ability to change priorities quickly, and handle multiple tasks in a fast-paced, changing environment.
• Ability to work independently while being a strong, dependable team player.
• An understanding of excellent client service and delivering the highest standards.
• Excellent verbal and written communication skills.

About Us

With almost 200 lawyers in one location, we ensure our clients have the right team to help them get from where they are to where they want to be. We advise major corporates and institutions as well as entrepreneurial, ambitious enterprises which are often privately or family owned, or private equity backed. As well as our significant business law capability, we are one of only a few London-based law firms with a large private wealth offering. Our clients find our straightforward approach a compelling alternative to larger, less personal firms.

Whether you are an ambitious and talented individual wanting to hit the ground running from day one, or an established professional looking for a new opportunity, Howard Kennedy is the firm where you can really make it happen.

We have earned a strong reputation for our exceptional and uniquely talented people who between them deliver outstanding results for clients. In a firm of our size, our strong team dynamic creates a thriving culture of creativity and entrepreneurialism. Howard Kennedy is a pragmatic and non-hierarchical environment where success is shared, and you are proactively encouraged to thrive at your own pace.

Our distinctive culture is built on fairness and respect. Guided by the firm’s values of talk straight, think smart and be yourself, everyone in the firm holds equal value, and everyone plays their role in supporting, encouraging and inspiring colleagues to do their best work.

At the same time, we recognise and reward individualism, celebrating the diversity of our people and supporting them to grow their practice and drive their own career advancement.

As well as client work, there is opportunity to broaden your horizons at the firm with fulfilling pro bono and charity projects. We have a regular social calendar full of wellbeing activities, charitable and social events too.