Technical Analyst

Computappoint; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Computappoint is seeking a Technical IT Analyst in the UK to support critical applications, manage releases, and maintain secure environments. You will own application administration, ensure data integrity, and drive backlog delivery while contributing to technology strategy.

The role requires experience in technical analysis or systems support, familiarity with ITIL/Agile, and comfort with Jira or ServiceNow. A hybrid model offers mainly remote work with one afternoon in London.

Qualifications

• Experience in technical analysis or systems support.
• Familiarity with ITIL/Agile and strong release/environment knowledge.
• Confident with Jira or ServiceNow and able to handle data integrity and security concerns.

Responsibilities

• Support business‑critical applications and ensure smooth operations.
• Coordinate application releases and manage deployment risk.
• Administer core business applications and optimise usage.
• Drive backlog delivery and prioritise technical and business items.
• Ensure data accuracy, security, and retention compliance.

Skills

Release management

ITIL

Agile

Jira

ServiceNow

Data integrity

Security

Tools

OneStream

SAP Concur

Business Central

Jira

ServiceNow

Job description

Technical IT Analyst

• Employment Type: Permanent
• Salary Range: £45,000 to £65,000 (DoE)
• Hybrid Model: Mostly remote (1 day pm in London)

About the Role

Join a leading UK IT Solutions provider as a Technical Analyst supporting business‑critical applications, managing releases, and keeping environments running smoothly. You’ll own application administration, ensure data integrity, drive backlog delivery, and help shape how the business leverages its technology landscape.

Key Focus Areas

• Supporting OneStream, SAP Concur, Business Central
• Supporting and maintaining dev, test, and production environments
• Coordinating application releases and managing deployment risk
• Administering core business applications and improving usage
• Ensuring data accuracy, security, and retention compliance
• Prioritising and delivering technical & business backlog items

What you bring

Experience in technical analysis or systems support, strong release/environment knowledge, familiarity with ITIL/Agile, and confidence with tools like Jira or ServiceNow. Curiosity, problem‑solving, and a detail‑driven mindset are essential.