Technical Advisor - Machine Manufacturing - Engineering REF 1212

Interface Recruitment UK; Hull and East Yorkshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking a Technical Advisor for a global manufacturer in East Yorkshire. This role involves providing expert technical support and problem-solving for customers in the advanced machinery sector. Candidates should have an engineering background, excellent communication skills, and strong diagnostic abilities. The position offers a competitive salary and a comprehensive benefits package, with great opportunities for career development.

Benefits

Pension

26 days Holidays

Healthplan

Free Parking

Great Career Prospects

Qualifications

• Strong interpersonal skills to build relationships.
• Experience with machinery and engineering environments preferred.
• Proactive approach and ability to work independently or in a team.

Responsibilities

• Act as the first point of contact for customer inquiries.
• Diagnose and resolve technical issues efficiently.
• Log, track, and manage cases for customer satisfaction.
• Prepare quotations for machine modifications.
• Provide part specifications and assist with troubleshooting.
• Coordinate engineer visits and service jobs.
• Create and maintain technical documentation.

Skills

Excellent communication skills

Mechanical and electrical drawing reading

Strong diagnostic skills

Good organizational abilities

Confidence with computer systems

Education

Background in Electrical, Electronics or Mechanical maintenance

Tools

Technical software

Job description

Technical Advisor – Machine Manufacturing – Engineering REF 1212

East Yorkshire, East Yorkshire, United Kingdom

Pension / 26 days Holidays (5 days Christmas Shutdown) / Healthplan

Additional Benefits

Free Parking / Great Career Prospects / Secure Company - Secure Career

Region

East Yorkshire

Location: East Yorkshire
Contract: Permanent, Full-time
Salary: Competitive + excellent benefits
Industry: Advanced Machinery / Industrial Engineering

Are you a technically minded problem‑solver who thrives on delivering first‑class support?

We’re working with a leading global manufacturer of advanced machinery solutions who is seeking a passionate and highly skilled Technical Advisor to join their dynamic team in East Yorkshire.

In this pivotal role, you’ll be the bridge between customers, field engineers, and internal teams – providing expert technical advice, troubleshooting support, and ensuring that service requests are handled quickly and professionally. If you enjoy variety, love solving complex challenges, and want to develop your career with an innovative, international organisation, this could be the perfect next step.

Key Responsibilities

As a Technical Advisor, you will:

Act as the first point of contact for customer inquiries, providing clear technical support and advice.

Diagnose and resolve technical issues remotely or elevate them to senior teams efficiently.

Log, track, and manage cases using software to ensure timely resolution and customer satisfaction.

Prepare quotations for machine modifications, service work and retrofits, working closely with internal design and engineering teams.

Provide part specifications and assist with software‑related troubleshooting and basic bug fixes.

Coordinate and schedule engineer visits, service jobs and machine relocations.

Support engineers in the field with logistical, technical and administrative tasks.

Create and maintain technical documentation and training resources for both internal and external use.

About You

To succeed in this role, you’ll bring:

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.

• Ideally be from an Electrical, Electronics or Mechanical maintenance background.
• Be able to read mechanical and electrical drawings to identify parts numbers.

Strong diagnostic, fault‑finding and problem‑solving skills.

Good organisational abilities and attention to detail, with the capability to manage multiple priorities.

Confidence with computer systems and technical software.

A proactive approach, willingness to learn, and the ability to work both independently and as part of a team.

Experience within machinery, engineering, PLC Software, HMI or other technical service environments is highly desirable.

Join a market‑leading international company known for its innovation and quality. Be part of a supportive, collaborative team that values expertise and continuous learning. Opportunities for career development and progression within a growing global business. Competitive salary and comprehensive benefits package.

Do you have proof of your right to work in the UK? Yes