Technical Administrator - with Chemistry background

Office Angels; Basingstoke; On-site; GBP 25,000 - 28,000; Full time

Job summary

A recruitment agency is seeking a Technical Support Administrator in Basingstoke. The ideal candidate will have a BSc in Chemistry and strong communication skills. Responsibilities include customer communication, technical support, and compliance with health and safety regulations. This position offers a competitive salary of £25,000 - £28,000 and opportunities for professional development.

Benefits

Comprehensive training

Annual bonus programme

25 days' holiday

Company pension scheme

On-site gym facilities

Qualifications

• Candidates must have a BSc in Chemistry or a closely related discipline.
• Strong written and verbal communication skills are essential.
• Candidates should be self-motivated and capable of teamwork.

Responsibilities

• Engage with customers and provide high-quality technical support.
• Coordinate sample packs and analyze returned samples.
• Collaborate with sales teams to ensure adherence to safety regulations.

Skills

Written communication

Verbal communication

Organisational skills

Attention to detail

IT skills

Education

BSc in Chemistry

Tools

Microsoft Office

Job description

Join Our Team as a Technical Support Administrator - (Chemistry Background)!

Job Tite: Technical Support Administrator

Hours: 8.30am - 5pm

Salary: Up to £27,500

Are you ready to take your career to the next level in a dynamic environment? We are looking for a motivated and well‑organised Technical Support Administrator with a background in Chemistry to join our team in Basingstoke.

If you have a background in chemistry and excellent communication skills, we'd love to hear from you.

Key Responsibilities

• Customer Communication: Engage with UK customers, European distributors, and our sales team via phone and email to provide high‑quality technical support.
• Customer Support: Assist UK customers to enhance their industrial management processes.
• HSE Compliance: Collaborate with the sales team to ensure adherence to the latest Health, Safety and Environmental regulations.
• Sample Coordination: Prepare and dispatch sample packs to customers, and analyse returned samples.
• Results Management: Review and communicate analytical findings clearly and accurately.
• Technical Enquiries: Handle technical questions from customers and the sales team.
• R&D Liaison: Work closely with our internal laboratories on technical projects.
• Manufacturing Communication: Coordinate with our manufacturing sites in the UK and Europe on production and quality control matters.
• Technical Information Distribution: Ensure that product and technical information is effectively shared between Product Managers, Sales Teams, and Distributors.
• Document Management: Maintain Technical Data Sheets, Reference Papers, and Training Documentation.
• Safety Compliance: Collaborate with external consultants to keep Safety Data Sheets and UFI codes up to date.
• General Office Support: Provide administrative and organisational support to the wider office team as required.

Skills and Qualifications

• BSc in Chemistry (or closely related scientific discipline).
• Strong written and verbal communication skills.
• Highly organised with excellent attention to detail.
• Self‑motivated with the ability to work both independently and as part of a team.
• Competent IT skills, including Microsoft Office applications.

What We Offer

• Comprehensive training and professional development.
• Competitive salary: £25,000 - £28,000, depending on experience.
• Opportunity to participate in the annual bonus programme.
• 25 days' holiday plus 8 statutory bank holidays.
• Company pension scheme.
• Convenient central Basingstoke location with free parking, secure cycle storage, and on‑site gym facilities.

Eligibility: Candidates must be eligible to live and work in the UK.

If you're eager to contribute to a thriving technical team and build your career within the engineering and chemical industries, we encourage you to apply today.

Office Angels & EEO Statement

Office Angels is an employment agency and business. We are an equal opportunities employer who values expertise, energy, and enthusiasm, and is committed to improving access to the workplace for everyone. We welcome applicants from all backgrounds and will provide reasonable adjustments where required throughout the recruitment process.

By applying for this role, your details will be submitted to Office Angels. For more information on how we use your data, please refer to our Candidate Privacy Information Statement available on our website.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.