Technical Administrator

Jonathan Lee Recruitment; Worcester; On-site; GBP 13,000 - 18,000; Full time

Job summary

A global manufacturing company in Worcester is seeking a Technical Administrator to handle parts identification and customer queries. The ideal candidate has experience in administration with a strong telephone manner and knowledge of mechanical products. This role offers excellent career potential and includes benefits such as 25 days of holiday, life insurance, and a pension plan.

Benefits

25 Days Holiday plus Bank Holidays

Life Insurance Package

Aviva Pension

Free Uniform

Free Parking

Subsidised Restaurant

Qualifications

• Experience in parts identification and customer support.
• Proficient in using spare parts software.
• Team oriented and ability to manage projects.

Responsibilities

• Identify parts for machines and perform related administration.
• Sourcing parts and tracking deliveries.
• Provide support to customers and field engineers.

Skills

Professional telephone manner

Knowledge of Mazak products

Ability to read electrical and mechanical manuals

Good communication skills (written and verbal)

Computer literate

Team focused

Ability to learn quickly

Highly motivated and proactive

Job description

Overview

UK Spares Technical Administrator-Worcester

£13.68 - £17.39 (c. £26k - £33k)

Are you a Technical Administrator with experience in parts identification and customer support?

Our client, Yamazaki Mazak, is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak.

Responsibilities

• Identify parts across the full range of UK, Japanese, Singapore and Chinese built machines and perform related administration
• Sourcing parts and spares, placing orders and tracking delivery
• Take incoming calls from customers and field engineers, supporting with their queries and requests
• General administration including customer documents, special requests, quotes, orders and credit notes
• Arrange returns to suppliers
• Use spare parts software, including Parts Information Database
• Communicate with other Mazak Production plants

Essential Criteria

• Professional telephone manner
• Knowledge of Mazak products
• Ability to read electrical and mechanical manuals
• Team focused and able to meet the targets of the department
• Ability to manage a project through to completion
• Highly motivated and proactive
• Computer literate
• Good communication skills (written and verbal)
• The ability to learn quickly and apply into practice

Desirable Criteria

• An engineering background
• Previous experience in a similar role
• A knowledge of windows-based applications
• Flexible working approach to meet demand (to include overtime if required)

The successful candidate can also expect the following

• Join a successful, multi-national manufacturing company
• Excellent career potential
• 25 Days Holiday plus Bank Holidays
• X2 Salary Life Insurance Package and Well Being Programmes
• Aviva Pension
• Free Uniform
• Free Parking
• Subsidised Restaurant on site
• Working hours are Monday to Friday 8.15am to 4.30 pm
• Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.

Band 5 - 7 (DOE)

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.