Technical Account Manager (Remote)

Jobgether; United Kingdom; Remote; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Dynamic remote culture

Collaborative team environment

Career development support

Comprehensive health plans

Meal cards

Public transit reimbursement

Meal cards

Transit pass reimbursements

Job summary

A rapidly expanding digital solutions company in the UK seeks a Technical Account Manager. This remote role focuses on managing technical integrations and performance for publisher partners. You will resolve complex technical issues, optimize revenue pathways, and improve service quality. Candidates must have over 5 years in SSP technology and strong troubleshooting skills, with fluency in English and French preferred. The company offers a dynamic remote culture and numerous career development benefits.

Qualifications

• 5+ years of experience in Supply-Side Platform (SSP) technology, both web and mobile.
• Proven ability to troubleshoot technical issues effectively.
• Ability to thrive in fast-paced and autonomous work environments.
• Fluent in English and French.

Responsibilities

• Manage technical integration for web and mobile application partners.
• Provide consultancy on implementation strategies for publishers.
• Serve as the main technical point of contact for publishers.
• Act as the primary technical contact for assigned publishers.
• Investigate and resolve complex integration issues in real time.
• Document troubleshooting SOPs and bridge business and engineering communication.
• Support sales and account teams with technical input during pre-sales.

Skills

Complex technical troubleshooting

Data-driven decision making

Fluent in English

Fluent in French

Autonomous work style

Job description

Technical Account Manager – REMOTE

We are currently looking for a Technical Account Manager - REMOTE. In this role, you will be instrumental in ensuring the technical success of our publisher partners by managing the integration and performance of our Supply‑Side Platform. You will address complex technical challenges, optimize revenue pathways, and ensure seamless integrations across various platforms. By leveraging your expertise, you will directly impact the technical service quality provided to our clients, driving tangible results and satisfaction. Your work will contribute significantly to improving the programmatic advertising landscape and strengthening partnerships. Join us in transforming digital advertising for a diverse range of clients.

Accountabilities

• Lead technical integration for new web and mobile app partners onto the Meetscale SSP.
• Provide in-depth technical consultancy on implementation strategies for publishers.
• Develop and maintain comprehensive technical documentation for integration processes.
• Act as the primary technical point of contact for assigned publishers.
• Investigate and resolve complex integration and technical issues in real‑time.
• Document and establish troubleshooting processes and SOPs.
• Bridge the gap between business and engineering through effective communication.
• Support sales and account management teams with technical expertise during pre‑sales.

Requirements

• 5+ years of experience in SSP (Web and/or Mobile).
• Strong capability for complex technical troubleshooting.
• Data‑driven approach to managing and driving decisions.
• Fluent in English and French.
• Ability to thrive in autonomous, fast‑moving environments.

Benefits

• Dynamic remote culture allowing flexibility in your work environment.
• Be part of a close‑knit team that values collaboration and innovation.
• Participate in vibrant social events that foster community.
• Experience the excitement of working with a rapidly expanding company.
• Receive tailored support for career development and training.
• Enjoy additional rest days (RTT) based on position and tenure.
• Comprehensive health and pension plans available.
• Additional perks such as meal cards and partial reimbursement of public transit passes.

Why Apply Through Jobgether?

We use an AI‑powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.