Technical Account Manager (Food Manufacturing)

The Foodie Recruiter Ltd; Manchester; On-site; GBP 52,000 - 68,000; Full time

Benefits offered by this job

Staff perks

Discounts

Job summary

The Foodie Recruiter Ltd is assisting a leading food manufacturing facility in Greater Manchester to appoint a Technical Account Manager on a 12-month fixed-term contract. You will lead a small technical team, resolve issues, drive product launches and maintain customer satisfaction on-site.

You will oversee food safety and regulatory compliance, manage supplier approvals, drive continuous improvement and contribute to ERP implementation.

Qualifications

• Food-related degree would be highly desirable.
• Recent experience in a senior customer-facing role in the food industry.
• Strong knowledge of policies, laws, standards and regulatory requirements.
• Comfort with technical systems and compliance software.
• Demonstrates high ethical standards and integrity.
• Collaborative and approachable.

Responsibilities

• Managing a small team for technical issue resolution, product delivery and customer satisfaction.
• Overseeing food safety and regulatory compliance, including audits.
• Integrating supplier approval systems, compliance and risk tools.
• Championing continuous improvement initiatives.
• Authoring and reviewing technical documentation.
• Managing internal audits and reducing customer complaints proactively.
• Serving as key contact for NPD and successful launches.
• Quality culture lead delivering workshops with site staff.
• Supporting new projects such as ERP implementation.

Skills

Food industry experience

Customer-facing skills

Regulatory knowledge

Technical systems proficiency

Ethical standards

Collaborative

Education

Food Science Degree

Tools

ERP systems

Job description

Technical Account Manager (FTC) Food Manufacturing

Are you ready for a 12 month adventure with one of the most dynamic food manufacturing businesses around?

If you value a highly collaborative, culturally diverse environment and thrive on developing high-performing teams, building strong customer relationships, managing key suppliers and working within a state-of-the-art manufacturing environment, we d love to hear from you.

The Company

This opportunity exists within one of the most advanced food manufacturing facilities in Europe with ambitious expansion plans. We are now looking for a Technical Account Manager to join the Technical Team on a 12 month fixed-term contract in Greater Manchester.

This is a fully site-based role in a fast-paced, modern manufacturing operation with strong environmental credentials.

About the role of Technical Account Manager

• Managing a small team, responsible for technical issues resolution, product delivery / new launches and maintaining customer satisfaction.
• Overseeing food safety, and regulatory compliance, whilst managing the implementation of the BRC Global Standard and preparing for audits.
• Integrating & Monitoring supplier approval systems, compliance and risk management tools.
• Championing continuous improvement initiatives
• Authoring and review of technical documentation
• Carrying out and managing the internal audit program and investigating deviations from specification, including proactively reducing customer complaints
• Key contact for NPD, working alongside the team to ensure successful launches.
• Quality Culture Lead delivering workshops with site employees
• Supporting with implementation of new projects, i.e. ERP

About You

• Food Science/Food-related Degree (or equivalent) would be highly desirable
• Relevant, recent experience in food industry in a senior customer-facing role
• Excellent technical knowledge regarding policies, laws, standards and industry-specific regulatory requirements.
• Confident using technical systems and software related to compliance.
• Demonstrates high ethical standards and integrity.
• Collaborative and approachable

And finally

Technical is the backbone of any food factory. This is a great opportunity to gain expertise in a state-of-the-art factory, supporting the Technical team through a 12 month period of maternity leave.

• Brand new, high-tech work environment, newly built, modern, state of the art automated machinery and clean facilities
• Rapidly growing, subsidiary of a very successful food business
• Excellent staff perks and discounts
• Strong sustainability values; an environmentally conscious food business

Applicants must have full eligibility to live and work in the UK.